Find hotels near Kurzius Beach, Jacksonville from AED 319

"First off, the staff was very rude. No one spoke English at all, and they all had attitudes the middle of the day. There’s nobody at the front desk when you scream and ring the bell. Nobody answers there is ice buckets in every room, but no ice machine horrible the worst place I have ever seen."

"Terrible experience. Southbank Hotel was under construction, after being bought out by Marriott. This was not disclosed to me by hotels.com or Marriot when I made reservation. When I say under construction, I don’t mean slight construction I mean, heavy construction, and total remodel. The carpets were filthy. The hotel was understaffed in the housekeeping department so if you wanted a refresh of your room or total clean, you had to ask for it at the front desk. We had to wait on towels two days. I would say the only decent place in the hotel was the bar lounge area. On our second night there at 1:30 in the morning the fire alarm goes off so evacuation was needed. The person at the front desk told us if the fire alarm goes off again don’t worry we have the engineer here to turn it off immediately. We were outside for almost an hour. He also told us that this had happened several times. Speaking of staff most were nice and tried to be accommodating. This by far is the worst experience we’ve had with a hotel and especially a Marriott hotel."

"THE PLACE WAS OKAY BUT THE HOST COULD ATLEAST ADD A MICROWAVE, THE OTHER HOUSES AROUND ARE NOT PLEASING TO LOOK AT BUT IT IS VERY CLOSE TO THE STADIUM"

"stay was amazing was able to reach out to the host with no issue she responded immediately properly nice little home away from home."

"This home was beautiful and had everything we could possibly need. Thank you for everything and the great service. Definitely would recommend this home!"

"Nice little place! "

"Property was clean, well decorated with very comfortable beds. Neighborhood is great for dog walking and easy parking along the road. Check in and check out were as described. The communication with the property management after arrival was a challenge. There was an issue with the TV and messages were left without a response. (We later learned two of the messages were sent to an incorrect phone system still listed on VRBO.) Initially the property manager did not take the issue seriously but the General Manager later engaged to resolve the issue. She personally visited and validated there was an issue and the TV would need to be replaced. She also committed to refund a portion of the reservation and would communicate that to me by Monday but as of today (Wednesday), no additional communication has been received. I value the quality of both the accommodation and the service I receive when I travel and although the property met expectations, the communication with management was lacking. I wish the next renter a much better experience. "

"Looks newly renovated inside. Great place for our party of 10."

"Very welcoming, cute place, close to everything"