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"Excellent"

"Quick check in, Room clean, staff polite "

"Servicio de 10, las personas que atendieron perfecto el trato, el hotel muy cómodo, lo único 708 habitación un poco pequeña lavabo pequeño. Petó volveré "

"Only thing wrong is string smell of cleaning chemicals in the lobby and that can give some headaches. We told the employees and they said it gives them headaches too!! Management needs to change chemicals. "

"Very friendly and helpful staff. Great rooms, very comfortable and clean. Brilliant location, so close to the beach and the view from our balconies was fab. The outdoor pools were closed (being November, understandable!) but we used the indoor pool. It's small but good. The breakfast buffet was good value and enjoyable. "

"The room and balcony were really nicely presented and clean. I’m British. So no kettle in the room was a shock. But a lovely hotel, close walk to the beach. Would definitely stay there again. "

"Our stay was amazing from start to finish! The staff were wonderful from the moment we arrived very friendly and attentive to all our requests. We especially loved the pool and spa experience, which made our stay even more relaxing. A special thanks to Rosana, who went above and beyond to make sure my daughter had a fantastic birthday celebration at the hotel. The food was okay but could be improved; however, overall, our experience was excellent, and we truly enjoyed our stay."

"Tout était impeccable "

"2nd visit to Acapulco hotel, and looking to book another, as I had such a pleasant stay. Room was pleasant and the lighting was good. TV had several English channels as well as German Italian and Austrian. Food was excellent, with a great deal of choice. Entertainment was reasonable but not to travel for. Indoor pool quite small but warm, with a Jacuzzi, sauna and steam room, but don't forget that people don't bother with costumes when using the sauna etc here, it's quite accepted. Parking near the hotel is difficult, even in November, I don't think I'd try in high season. Bus (25) to Palma over the road takes max 30 minutes and costs 2 euro, some terminate by cathedral (Placa reina) or others go round the inner ring road (avenidas?) to Placa de espana. Airport bus stops very close too, but I think that is 5 euro."