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"good customer service"

"The rooms were clean. Tje check in was smooth and easy"

"Everyone from the staff were great, from the bell boy - valet parking to receptionist, and room attendant. The Hotel has the perfect location everything within walking distance, beach shopping, and restaurants."

"Would stay here again"

"This was our second time coming to this resort. It still remains one of if not the cleanest resort we have been to. Staff is always friendly and the food is great. The Japanese restaurant is a must when you stay here. We will be coming back again in the future. "

"We couldnt believe that upon arrival our room was upgraded from a Junior Suite to that of a Master Suite! We were very appreciative of how they fullfilled our requests of being on the ground level and close to both Swimming pools because of my knee issues! My wife and I were very impressed by the personal attention we were given by entire staff but especially by Antonio(Dinner Service) and Ariel(Breakfast Service) at the Buffet. I mentioned that i loved Spicy Salsa with my meals and they both went into the Kitchen and Blended me some Habanero Salsa..this is just an example of the kindness that they displayed towards us throughout our stay. We were able to really enjoy our Vacation because of the staff! We definitely recommend Pueblo Bonito Emerald Bay to all who are considering to go! Cant wait to go back!! "

"Nice place to visit "

"We liked that it was really close to the beach! And really quiet at night! "

"The grounds are stunning"