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"Just a problem using the jacuzzi. Make sure you make a reservation. Beautiful hotel and wonderful location,"

"Incredible hotel with the most beautiful gardens and best views of the lake and volcanoes!"

"Bonito"

"Bien"

"Todo está muy bien el personal muy amable Lo único que no me gustó fue que tiene aire acondicionado Y hace mucho calor"

"The staff was amazing, we had a great stay, they let us stay an extra night on short notice, and let us keep our suitcases at the hotel for the day. They also let us check in a few hours early. Very accommodating and the free breakfast is really good! All fresh. I would really recommend staying here, and it is a short walk to the boats. Staff is amazing!!"

"The reception gentleman was friendly and helpful and allowed a early check-in. The restaurant was clean and the staff was excellent. My room was clean and the bed was very cozy. I would highly recommend staying at this hotel."

"Beautiful place close to lake Atitlan"

"The staff is always very friendly and ready to help. Breakfast is a plus and the Guatemalan coffee fresh and hot."

"Amazing hospitality. Beautiful and secluded property."

"Bad service Breakfast not served ! Bad location! Staff doesn’t speak English Noisy No elevator !!! "

"Great experience"

"Perfecta para llegar con tu familia de paseo"

"We stayed one night. Wouldn't have stayed more than that. I didn't even want to take a shower. Beds were dirty. I told the lady about it at the front desk and she just said she would tell the cleaning lady. Pool was dangerous with weird angles. Shower had tiles missing, and water would come out without fully closing the water valve. Would not recommend."

"Habitacion limpia y comoda con vista espectacular"