Skip to main content

Regis Hotel & Spa

3.5 star property
Travelers find lakeside relaxation at this family-friendly retreat where garden strolls lead to specialized reflexology treatments and fireside lounging

Choose dates to view prices

The Regis Hotel & Spa, beside a lake, offers a perfect relaxation spot with a welcoming garden and playground. Guests unwind by the lobby fireplace or book spa treatments. Free WiFi is available throughout, and babysitting services make it convenient for families.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is AED 225
AED 293 total
includes taxes & fees
31 May - 1 Jun

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

About this property

Regis Hotel & Spa

  • Family-friendly hotel near Lake Atitlán
  • A garden, a playground, and a fireplace in the lobby are just a few of the amenities provided at Regis Hotel & Spa. Treat yourself to a facial, a Swedish massage, or aromatherapy at Regis, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a sauna.
  • Other perks at this hotel include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), hot springs on site, and babysitting (surcharge)
    • Bicycle parking, free newspapers, and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms are individually decorated, and boast comforts such as premium bedding, in addition to amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 24-inch TVs with cable channels
    • Private yards, LED light bulbs, and childcare services

Similar properties

Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board
Porta Hotel del Lago
Panajachel
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 1,000 reviews
The price is AED 450
AED 574 total
includes taxes & fees
18 Jun - 19 Jun
Porta Hotel del Lago
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Frequently asked questions

Is Regis Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Regis Hotel & Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Regis Hotel & Spa on 31 May 2026 start from AED 225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Regis Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Regis Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Regis Hotel & Spa located?

This family-friendly Panajachel hotel is located on a lake, within a 10-minute walk of Casa Cakchiquel Arts Center and Lake Atitlán. La Galeria and Azul Maya Archaeological Museum are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 396 out of 691 reviews
Rating 8 - Good. 205 out of 691 reviews
Rating 6 - Okay. 60 out of 691 reviews
Rating 4 - Poor. 16 out of 691 reviews
Rating 2 - Terrible. 14 out of 691 reviews

Reviews

Verified

10/10 Excellent

Mayra

Very nice hotel, beautiful garden, excellent location. Staff was very helpful and acommodating. Would stay there again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
The hot spring pools were so soothing. The music & setting were perfect!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis just steps from the lively downtown Panajchel. The thermal pool is very relaxing and the waterfall was fun to walk through to cool off. Our room was very large and comfortable with a nice sitting area outside the room. The staff were very friendly and helpful. The entire property is very clean and we felt extremely safe.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Henk

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms. Great breakfast
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Silvia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in a super location with Hot Springs. Clean, simple and comfortable I do recommend staying here.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Silvia

Location of hotel is perfect, in the middle of town but set back into lovely gardens so that you are away from noise and pollution of road. The hot spa is very relaxing and appreciated ! Staff is attentive and always cheerful. Rooms are clean, basic and in line with the rest of the place .
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Aurelina

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy my stay , it was a beautiful place , and the staff were very nice
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the main touristic way in Pana.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Pieter

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, well situated, clean, friendly staff, spacy room...
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the thermal water pools are awesome.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding garden and spa. Exotic birds and flowers.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel close to the lake
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Devin

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it was a good place to stay! Met all of our needs and it was nice having a restaurant onsite.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nidia

Liked: Cleanliness, amenities, property conditions & facilities
5 stars for the spotless clean room and hot springs. Breakfast wasn't that great, omelet came plan no fruits, I couldn't eat the pancakes tasted like dry flour. Plenty great options just outside of the hotel for cheaper and delicious breakfast! One of the cleanest room I ever stay, and I travel a lot! Great location! Very nice staff. You can exchange money at front desk but only from 9am, I exchanged my dollars at the pharmacy nearby that was opened earlier, everywhere was the same rate I saw. Would definitely recommend this hotel :)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an oasis! The sauna was one of the best we’ve experienced with two hot spring tubs right beside. We wish we had booked for longer!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the hotel. Nice amenities, clean rooms, great location!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Excellent location, close to the Atitlan lake
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hot springs

Great hotel very well located in Panajachel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place , close to everything and hot springs was very enjoyable. Very clean rooms
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great gardens, views, staff, all around awesome experience. I’ll definitely be coming back
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MEGAN

Liked: Cleanliness, property conditions & facilities, room comfort
Grounds are wonderful and great location!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in center of Panajachel, where all main activities are at a walking distance.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, amenities, property conditions & facilities
The whole settings are beautiful and the staff very friendly. Just one thing, the bathrooms need security bars.
Stayed 1 night in May 2025