Hotel Rancho Grande

3.0 star property
Hotel with free breakfast, 10-minute walk to Lake Atitlán

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Hotel Rancho Grande in Lake Atitlan Basin offers a tranquil getaway with free breakfast and an on-site restaurant. Enjoy the outdoor pool, in-room WiFi, and smoke-free environment. The staff is praised for their helpful service, enhancing each visitor's experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Comfort Double Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(4 reviews)

Highlights

Patio
Yard
Separate dining area
Individually furnished
Individually decorated
Fireplace
Free cribs/infant beds
TV
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View

7.8 out of 10
Good
(6 reviews)

Highlights

Patio
Yard
Separate dining area
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Free cribs/infant beds
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Rancho Grande, Panajachel, Solola, 07010

What's nearby

  • La Galeria - 3 min walk - 0.3 km
  • Casa Cakchiquel Arts Center - 5 min walk - 0.4 km
  • Church of Saint Francis - 8 min walk - 0.7 km
  • Panajachel Municipal Market - 8 min walk - 0.7 km
  • Lake Atitlán - 11 min walk - 1.0 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 108 min drive

Restaurants

  • ‪Crossroads Caffee - ‬7 min walk
  • ‪Atlantis - ‬6 min walk
  • ‪Guajimbos - ‬7 min walk
  • ‪Delhi 6 - ‬6 min walk
  • ‪Pollo Campero Panajachel - ‬6 min walk

About this property

Hotel Rancho Grande

Hotel near Panajachel Municipal Market
Located close to Casa Cakchiquel Arts Center and Church of Saint Francis, Hotel Rancho Grande provides free full breakfast and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and separate dining areas.
Extra amenities include:
  • Bathrooms with rainfall showers and shampoo
  • 80-inch TVs with cable channels
  • Private yards, wardrobes/closets, and separate dining areas

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch TV with cable channels

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed during Ramadan.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Carlos Roberto
Hotel Rancho Grande Hotel
Hotel Rancho Grande Panajachel
Hotel Rancho Grande Hotel Panajachel

Frequently asked questions

Does Hotel Rancho Grande have a pool?

Yes, this property has an outdoor pool.

Is Hotel Rancho Grande pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Rancho Grande?

Self parking is free at this property.

What time is check-in at Hotel Rancho Grande?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Rancho Grande?

Check-out is at 1:00 PM.

Where is Hotel Rancho Grande located?

Situated in Panajachel, this hotel is within a 10-minute walk of Casa Cakchiquel Arts Center, Church of Saint Francis, and Panajachel Municipal Market. Lake Atitlán and Santa Catarina Palopo Church are also within 6 mi (10 km).

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Hotel Rancho Grande Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 110 reviews
Rating 8 - Good. 32 out of 110 reviews
Rating 6 - Okay. 18 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Great hotel!
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Staff & service
Disliked: Amenities
Nice large room, but very dated and noisy. Good value and nice breakfast. Staff were very welcoming and friendly.
Stayed 2 nights in Feb 2024

6/10 Okay

Theodore Ning

Too noisy with construction.
Stayed 2 nights in Feb 2025

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Moises

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Dec 2023

6/10 Okay

Amanda

Liked: Property conditions & facilities
Disliked: Cleanliness
The property itself was nice and it was centrally located. The room had red ants at night (they didn’t bite) and the lights were the really white bulbs that hurt my eyes. Limited outlets, so take a power strip.
Stayed 2 nights in Mar 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Staff and management very friendly and efficient. Property at a glance looks great, location within distance of the lake. The room however needs some updating, old carpets on part of the floor, windows and doors need screens to prevent bugs from coming in. Shower and restroom to enclosed and in need of screens on windows to be able to leave those open.
Stayed 1 night in Jun 2023

4/10 Poor

Louise

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t stay here!

Wouldn’t recommend this hotel. Overpriced, little hot water, WiFi didn’t work, wrong remote for tv, checkin was unprofessional and I wouldn’t eat the included breakfast once I saw the dingy breakfast room. The only pluses were large room, clean and good towels. But at $70 per night, you can do much better. Also on a very noisy street!
Stayed 2 nights in Feb 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Noisy at night. Ants. Spotty hot water. No wifi in room. Front desk awful. Would not recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Annabella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pool wasn’t working when we got there, and my room wasn’t ready by the time I got there which was after the Check in hour
Stayed 1 night in Jun 2024

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
Stayed 2 nights in Nov 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Pricey for the facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Liked: Cleanliness
No hay agua para tomar, cuarto muy caliente
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and awesome to stay for few days! Will come back soon again
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place, fairly quiet. Good, friendly people
Stayed 2 nights in Feb 2025

8/10 Good

LISA

Liked: Amenities
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
Stayed 1 night in Feb 2025

10/10 Excellent

alina

Liked: Cleanliness, staff & service, property conditions & facilities
At first I felt the walking distance was bit far but when night came it was much more peaceful then the hotels in the middle of town, and the walk was reasonable
Stayed 2 nights in Jan 2025

8/10 Good

federico

Liked: Cleanliness, staff & service, room comfort
Bien ubicado sobre calle Rancho Grande, bonito jardín. Los cuartos merecen una renovación, aunque aún se trata de un sitio agradable. Buena cama y blancos, muy buen desayuno, el agua caliente en el cuarto 3 muy débil, apenas tibia.
Stayed 3 nights in Jan 2025

6/10 Okay

Maureen

Liked: Cleanliness, staff & service, amenities
No hot water was hard! Otherwise nice hotel. Our first night however, they gave us a less than desirable room ( I think they gave our reserved room away to someone else so then they put us in a low quality room). They did give us better rooms on the second and third night.
Stayed 2 nights in Dec 2024

6/10 Okay

Mirna guadalupe

Disliked: Property conditions & facilities
.
Stayed 3 nights in Dec 2024

6/10 Okay

Arnoldo

Disliked: Property conditions & facilities
En este hotel lo que no nos gusto fue la firma como lo recibio el señor, concidero que una sonrisa y amabilidad abren muchas puertas, pero recibirlo con una cara de seriedad y que lo dejen esperando mientras esta pendiente de otras cosas, es como que el cliente no es importante, lo otro fue que no hubo servicio de limpieza de habitacion, que hasta tubimos que ir pir papel del sanitario a la recepcion, el baño no nos gusto, y por lo unico que le doy 3 estrellas es por la atencion muy amable de la señora de la cocina y el desayuno muy bueno
Stayed 2 nights in Dec 2024

4/10 Poor

Oscar

Disliked: Amenities, property conditions & facilities
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
Stayed 2 nights in Nov 2024