"I booked and paid for my one night more than six months ago.
A few days before my arrival I wrote to the hotel and informed them of my arrival time.
I received an answer back telling me that I would be welcomed at that time.
However, standing at the reception in the evening at my arrival, I was informed that I had no booking at the hotel.
I showed the receptionist my confirmed booking. I showed proof of my payment. And I kept getting the same response: “You don’t have a booking, and there is no...
"I booked and paid for my one night more than six months ago.
A few days before my arrival I wrote to the hotel and informed them of my arrival time.
I received an answer back telling me that I would be welcomed at that time.
However, standing at the reception in the evening at my arrival, I was informed that I had no booking at the hotel.
I showed the receptionist my confirmed booking. I showed proof of my payment. And I kept getting the same response: “You don’t have a booking, and there is no...
"The apartments are nice but the hotel is located at the junction of two mountain rivers which are very noisy.
The internet said that the hotel had 24hr reception but it is only open for limited hours and closed on Tuesdays and Thursdays.
The hotel swimming pool was also closed for the first part of our visit.
Probably all this was incorporated into the price we paid but the advertising didn't state it."
"The apartments are nice but the hotel is located at the junction of two mountain rivers which are very noisy.
The internet said that the hotel had 24hr reception but it is only open for limited hours and closed on Tuesdays and Thursdays.
The hotel swimming pool was also closed for the first part of our visit.
Probably all this was incorporated into the price we paid but the advertising didn't state it."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
leuke uitbaters die alles in het werk stellen om uw verblijf zo leuk mogelijk te maken
we konden onze motor netjes in de garage zetten waar toch plaats was voor een 5 à 6 tal motoren
properen badkamer
al met al een leuk verblijf
leuke uitbaters die alles in het werk stellen om uw verblijf zo leuk mogelijk te maken
we konden onze motor netjes in de garage zetten waar toch plaats was voor een 5 à 6 tal motoren
properen badkamer
al met al een leuk verblijf
Tuve una estancia maravillosa aquí. El personal es muy amable. El precio del hotel fue muy razonable en comparación con muchos otros destinos de Europa. Las vistas en Andorra son espectaculares. Es un destino magnífico para el senderismo y otras actividades al aire libre. Recomiendo encarecidamente alojarse aquí.
Tuve una estancia maravillosa aquí. El personal es muy amable. El precio del hotel fue muy razonable en comparación con muchos otros destinos de Europa. Las vistas en Andorra son espectaculares. Es un destino magnífico para el senderismo y otras actividades al aire libre. Recomiendo encarecidamente alojarse aquí.
Robert
Reviewed September 22, 2026Reviewed September 22, 2026
The young gentleman who works at the counter is super helpful. The older manager had no customer service skills and screamed us out of the hotel when we showed him our prepaid hotels.com receipt, saying it wasn't his problem and we must pay. Beware. Location was great for our summer holiday, we could hear the river outside our window.
The young gentleman who works at the counter is super helpful. The older manager had no customer service skills and screamed us out of the hotel when we showed him our prepaid hotels.com receipt, saying it wasn't his problem and we must pay. Beware. Location was great for our summer holiday, we could hear the river outside our window.
The staff were fantastic. Luis in the reception, Aroa and Diego from the bar and breakfast areas were helpful, friendly, and professional. We loved Andorra so much, we extended our stay two additional nights. We highly recommend Abba Xalet.
The staff were fantastic. Luis in the reception, Aroa and Diego from the bar and breakfast areas were helpful, friendly, and professional. We loved Andorra so much, we extended our stay two additional nights. We highly recommend Abba Xalet.
The view is amazing! Great to have a separate room for the kids and small kitchenette. Pool and spa with wet and dry sauna were amazing for adults and kids.
The view is amazing! Great to have a separate room for the kids and small kitchenette. Pool and spa with wet and dry sauna were amazing for adults and kids.
Staff was very friendly and concerned. Best breakfast I’ve had on this 2 month trip. Good location for the off season and would be a great location during the ski season!! Don’t hesitate- we’ll worth the stay!!
Staff was very friendly and concerned. Best breakfast I’ve had on this 2 month trip. Good location for the off season and would be a great location during the ski season!! Don’t hesitate- we’ll worth the stay!!
Michael D.
Reviewed October 21, 2025Reviewed October 21, 2025