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"Le service était formidable!"

"The hotel is relatively new and therefore the facilities are in great conditions. The decorations and furniture give the place a nice ambience. The staff was really friendly and helpful. Overall I enjoyed staying at Best Western in Saint-Jean-de-Maurienne."

"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "

"Stayed at Hotel Marielle for three nights for a Spring snowboarding trip with my teenage son. Location is excellent right on the snow front with ski in ski put directly to the main lifts in Val Thorens. Reception, restaurant and bar staff were friendly professional, knowledgable and most importantly helpful and really made the stay a real pleasure. Room was spacious and clean and had a great view of the snow front. The terrace bar below does play music late afternoon till about 6 or 7 which adds to the buzz of the snow front location but if you want a quiet room better to ask for one at the back. Good selection of food options for breakfast and dinner (we did half board). Service gets a bit overwhelmed at peak pre ski school time 8.15 to 8.45am (our visit was in school holidays) with a few items running out on the buffet but they are quickly replaced if you ask. A second coffee machine might help for peak times! Decor is lovely - has a bit of a Parisian Boutique hotel feel to it. Huge spa with steam room and massive Sauna with a window onto the snow front. Although my son is a teenager now I thought the hotel was well set up for smaller children with lots staying, the ESF ski school straight out front and a decent games room. Val Thorens wa s great for Spring skiing lent to of snow relative to resorts further down the valley and the multitude of lifts meant no big queues. Would definitely stay here again. "

"They are amazing!!!"

"Got sold a package of spa and access to thermal spa . None of it was given . When I asked I was literally told no . Paid too much without wat I was supposed to have . "

"Everything is fine except pellows it is too hard"

"Reception very friendly & helpful. Room average. Main issue was the bunk beds in the family room. As soon as the kids even breathed they made awful noises so no one could sleep and they creaked and squeaked all night. "

"The hotel staff was great! Always happy to help! We will return next year."