Find Hotel with a Concierge in Lake Lucerne

"Loved the location. Easy to walk to down town for restaurants and sites. Parking was very convenient. Rooms were clean. Loved the bathroom, roomy and beautiful. Bedrooms had adequate space but bed was a bit firm for some but others were ok with them. Breakfast was wonderful. Front desk ladies were so helpful with anything we needed. Gave great information and discounts for Mt Pilatus."

"Great location and good service"

"It’s such an experience at this beautiful setting! Highly recommend! "

"Location of the hotel"

"Lovely hotel, well located. I highly recommend a river view room. I was surprised with an amazing view of Mt. Pilates when the clouds cleared."

"When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt, scrambled eggs like rubber, very limited options. Room cleaning was also not up to standard expected of a 4 star (mould in the shower). Staff were ok but no-one stood out. Its been a very long time since we stayed in a hotel without a fridge in the room. I could go on and on."

"Awesome location, rooms are real nice with all the extra amenities needed. Great location and excellent staff. Breakfast choices are plentiful. We loved our stay there."

"The best"

"Spa wonderful!"