Find Hotel with a Concierge in Lapu-Lapu

"The staff were very helpful and polite. Not enough sun beds around the pools. We weren’t told about the big bookings taking over the pools and beach on the Saturday. Made it very busy and noisy. Felt overcrowded due to the number of people from 3 groups."

"Must be going through remodel. Tried calling night before for early check in, employee stated that wouldn’t know until an hour prior to check in. Ended up getting there an hour after check in and still had to wait on a room, which ended up being switched to a different room located by pool where you heard everything from poolside and door didn’t close totally b it did lock. Ordered room service but had to call multiple times until they just told me what was available for order. But when I received food it was good, presentation was great. Would I stay there again, no. "

"The pools were fun. It’s great."

"The place itself is nice. But the food is disappointing. Not only is it expensive, it doesn’t taste good. The pasta we ordered on the first night at Kilimanjaro cafe was not thoroughly cooked. You can taste and see the hard shell. The staff are amazing."

"Staff were very helpful and accommodating. "