Find Hotel with a Concierge in Lapu-Lapu

"Everything was fantastic!"

"Selected a room with king size bed option. Checked in at 5pm and “no king size beds available “. Ruined a planned romantic farewell night; 2 little beds. And front desk argued and pointed to the “king size or 2 twins” language in description. Photo shown in room choice selection on Expedia shows king size bed. Looks like it’s their option what they force you to take. They could have upgraded the room but didn’t, they argued instead. And 25 step escalator hasn’t worked for years and breakfast is now served in a conference room and far less selection of food. Bummer stay. I think I have stated there 20+ times over the years, this was worst experience ever. Looks like going down hill. "

"The resort is very nice, clean, and offers a variety of activities that guests can enjoy throughout the day. The staff are very welcoming and responsive to our needs, which made our stay pleasant. That said, the experience could be improved by enhancing accessibility. Adding features such as a ramp at the entrance would benefit not only seniors and persons with disabilities, but also staff handling heavy luggage. These improvements could help reduce the risk of injuries and potential worker-related incidents. Installing motion-sensor lighting along pathways would also make nighttime walks safer and more convenient. Food is an important part of any vacation experience. At Kilimanjaro Kafe, the dishes tend to be on the salty side. The bacon is often overcooked and would benefit from proper draining to reduce excess grease. Additionally, closer monitoring of the buffet—particularly the chafing dishes—would help ensure that food is consistently available when guests arrive, as there were several instances where we had to wait for replenishment. On a positive note, kudos to the concierge team and the staff at Mogambo Springs for providing excellent service. Their attentiveness and professionalism were truly appreciated."

"Staff were very helpful and accommodating. "

"Top notch accommodations with excellent staff"

"We enjoy the beach and our vacation with our family "