Cottages in Lassen County

"Good hotel, nice pool, great location. Bed was awful, and room AC vent was very loud, hard to sleep."

"No one informed us the pool was closed thru out the entire experience. From booking to check in. There was no information in the rooms providing information on the hours of anything the hotel provided. Not everyone is going to know where to find that information. We wouldnt have booked the room if wed have known the pool was closed. We basically wasted our one night stay 9 hours away. We feel cheated as expedia didnt inform anyone the pool was closed and cancelations arent an option. Even still we should have been informed at check in. Cancelations should be an option when the basic amenities of a Hotel are not provided. Our one time reno trip was wasted as the pool was the sole reason we booked with GSR. "

"Clean"

"Very nice place. Clean warm and welcoming. Totally enjoyed my stay. Will most definitely stay again. A very thank you to all staff and management."

"Everything was great"

"Nice well-run hotel close to the Amtrak station. Staff were very helpful. I had dinner and breakfast at the cafe and both were excellent. The staff there were also quite professional. I was generally very happy with my experience there. "

"The staff was great, location is ideal. Even the mattress n pillows were damn near perfect! I would stay again. Reno is certainly the old timey feel n this resort holds true to it. "

"The beds were very very uncomfortable we had to buy a topper to be able to get sleep"

" Conveniently located in downtown Reno, clean, quiet, affordable, overall a great place to stay!"