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"The hotel is beautiful, public spaces are not modern but very well kept, outdoor areas are beautiful with plenty of open space for the kids to run around. We had 2 classic double rooms and one 2BR Mythika suite, the classic rooms were OK, decent size, in good condition but could use some refreshing. The Mythika suite was amazing, spacious, renovated, cleaned a few times through the day and included tasty goodies (fruits, wine, etc). Mythika guests receive private beach seating, benefits at restaurants (which we didn't use as are our party were not entitled) and free late check-out up to 6PM! (which was fantastic as our flight was late). Beach and pools are very cozy, there's a shortage of sunbeds in the big pool but we managed. Parts we liked less: The water park, it's in all the hotel pictures on Expedia, and the hotel's FB an IG pages advertised the new park set to open in the beginning of the season. Unfortunately the park wasn't ready, it's set to open soon and we weren't offered an alternative. Other points: Hotel has lots of stairs, there are some elevators but they are small and slow. AC in the rooms works only in the afternoons, problematic in hot days and during the night (hotel could only offer a rattily noisy fan as a solution). Apart from the beautiful kids club we found the animation schedule a bit lacking. And finally, some of the staff are not as friendly as you'd expect for a 5* resort, we found ourselves having to "nudge" some of them into helping at times."

"Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly."

"We had a fantastic family Reunion here. The staff are super accommodating. The spa was a great treat, the pool fun to hang out and the food was delicious and varied. "

"The staff are just so lovely at this hotel. The food is fantastic and the setting gorgeous - was our 3rd visit and we will go back. "

"Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff."

"All was good"

"The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday. "

"Everything is amazing in the hotel it is very suitable for families there is good service and great food, everywhere you go in the hotel the staff are very understanding and kind. The only thing is that there could be more air conditioning as in the room it is quite hot. We had a great time we recommend it to anyone"