Find Hotels with an Indoor Pool in Lebanon, MO

"Was disappointed especially since this place has good reviews. The elevator didn’t work when we got there, hair dryer in our room didn’t work, and when you try to take a shower during the day the water won’t get hot. The pool had a weird film on the water and made me very sticky and itchy when getting out. "

"Nice facility. No complaints. All positives!"

"Water damage to walls in bathroom, floor lamp had broken shade, clock could not be reset to time, no soap, and there was a smoke detector in laundry room that was beeping low battery but was actually hard wired in and heat/air unit in breakfast area had "fried" the 220 outlet. Breakfast was OK."

"What a beautiful resort. The front desk staff was very friendly and helpful. I received a text every day asking about our stay and if there was anything I needed. Since the property is very large, all you have to do is go to the desk in the lobby and ask for someone to take you in a golf cart to anywhere and they are glad to accommodate you. We would definitely go back to this resort when we are in the area again."

"Clean"

"The shower head needs to stay in place better."

"The staff all seemed friendly but the place was filthy. We skipped the breakfast based on the fact we didn’t think they washed their dishes enough to be sanitary. The wall behind the bathroom door had human poo on it, and the water wasn’t warm. "

"We have found Red Roof Inns to be reliably clean, safe, and comfortable hotels. We were disappointed with this property. It had ratings of 8.4 out of ten so we expected it to be above average. The staff was couorteous and helpful. The indoor pool was fun and relaxing. The roll-in shower was great. The staff was also apologetic. We arrived before peak season and were told that the location would be repairing broken items. Several much needed repairs were obvious. The room HVAC units were missing the "fan" only mode. The one in our room was very loud and constanty turned on and off disturbing our sleep. Breakfast is usually a bright spot at Red Roof Inns, but we found items to be stale, bland, or missing. The milk was empty, and it took some time to find someone to bring a new carton. Coffee was poor, tea not existant, and the hot water spigot was barely flowing. Overall, the property felt damp. Flooring was coming up. I hope the repairs and upgrades for peak season are made quickly to be up to Red Roof Inn standards and its online rating."

"Check in was horrible. The young girl was very rude. She was outside somewhere originally. When I walked in no one was at the counter and I just waited there thinking someone was possibly in the back or helping someone. Once she walked inside she walked behind me and around the corner to the counter and I said hello. She never greeted me. In fact minutes go by and she said “you say something?” I said, I said hello. She said oh and sat down. A few more minutes go by and she said do you need something. She was rude and unprofessional the entire time she checked me. She was sarcastic and said oh I didn’t know if you were here for groceries. Being that it was 10pm and we were exhausted I did not escalate the situation and because she looked like a child, maybe 18. However, that’s no excuse to tolerate this behavior as a company and she should be properly trained if she’s going to be in hospitality. Everyone else was good. The person at the front the next day was pleasant and the room keepers were very nice. Breakfast could’ve been warmer but that’s not a huge deal. I can obviously see this young lady was a fluke however she put a very bad taste in my mouth for holiday express and I don’t think we’ll choose them again. "