Harbour Hotel Richmond

4.0 star property
Georgian hotel with a full-service spa and a fitness center

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Photo gallery for Harbour Hotel Richmond

Cocktail bar
Indoor pool
Exterior
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
The current price is AED 556
AED 667 total
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Double Room (Cosy Basement)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Double Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Superior Double Room

7.8 out of 10
Good
(7 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Twin Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP

What's nearby

  • Richmond Park - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 6 min drive - 2.7 km
  • Twickenham Stadium - 6 min drive - 3.3 km
  • Syon Park - 9 min drive - 4.7 km
  • Hampton Court Palace - 15 min drive - 8.6 km

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Upscale hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Harbour Hotel Richmond. Treat yourself to a Swedish massage at the onsite spa. Be sure to enjoy a meal at The Gate, the on-site restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and 5 meeting rooms
  • A banquet hall, luggage storage, and wedding services
  • An elevator, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms feature comforts such as bathrobes, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16.50 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

Does Harbour Hotel Richmond have a pool?

Yes, this property has an indoor pool.

Is Harbour Hotel Richmond pet-friendly?

No, pets are not allowed at this property.

How much is parking at Harbour Hotel Richmond?

Self parking is available for GBP 16.50 per night. Limited spots are available.

What time is check-in at Harbour Hotel Richmond?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Harbour Hotel Richmond?

Check-out is at 11:00 AM.

Where is Harbour Hotel Richmond located?

Located in Ham, Petersham and Richmond Riverside, this spa hotel is within a 10-minute walk of Richmond Park and Thames River. Royal Botanic Gardens, Kew and Twickenham Stadium are also within 3 mi (5 km). Richmond Underground Station is 23 minutes by foot and Richmond North Sheen Station is 22 minutes.

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Harbour Hotel Richmond Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 396 out of 850 reviews
Rating 8 - Good. 252 out of 850 reviews
Rating 6 - Okay. 112 out of 850 reviews
Rating 4 - Poor. 64 out of 850 reviews
Rating 2 - Terrible. 26 out of 850 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

satnam

Liked: Cleanliness, amenities, property conditions & facilities
Spa and rooms where incredibly clean with great facilities.
Stayed 1 night in May 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property so close to Richmond Park! The staff were incredible, I was well taken care of. Make sure to get a massage and take advantage of the spa amenities!
Stayed 1 night in May 2025

10/10 Excellent

Venah

Liked: Cleanliness, amenities, property conditions & facilities
Mentioned it was a wedding anniversary stay and they upgraded the room. The wellness facilities were just what we needed…
Stayed 1 night in May 2025

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities
Lovely hotel. Great check in team Disappointed in car parking which you have to pay for, we waited 45 minutes from a cooked breakfast (when it wasn’t busy) and no croissants or pain au chocolate were left (10am Saturday so not too late) and you have to pay to use pool facilities on day of check out (which I’ve never had in any other hotel)
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As ever quiet with quality.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff, location service and spa all amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and love it every time. The beds are so comfortable that we bought one for home!! Staff always friendly. Food amazing. Gorgeous rooms. I always recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay over the bank holiday. Don't be put off by negative reviews! The room was clean and comfortable, the staff were friendly, the food in the restaurant was very good snd the spa was great. I had a wonderful massage.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome restaurant on site. The food was incredible and drinks were better. Staff is friendly and eager to help. Pool and spa are great bonuses
Stayed 2 nights in Apr 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel in an ideal location
Stayed 1 night in Feb 2025

4/10 Poor

Thomas

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I’ll keep it short for you - 1. Room was given to us in the most awful condition , the lack of ac ment we couldn’t sleep on the hottest day. Would have been better if the window didn’t open up into the hotel. 2. Staff during the weekend could frankly not care less and are rude and abhorrent. 3. The room we had to be moved to was okay. 4. The spa is actually nice. 5. Food/staff at restaurant are awful.
Stayed 3 nights in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect for a stay in Richmond. The staff is very friendly and the restaurant and lounge were lovely to eat and hang out in.
Stayed 16 nights in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located near the Kew Gardens (grabbed a bus which was so easy). They first put me in a room that was extremely hot and had no working AC (top floor which was already hot). No way I could sleep sweating so thankfully they put me in another room where the AC worked perfectly. I don't know how they couldn't know that it wasn't working which I found frustrating since maneuvering around this hotel isn't easy. The staff was very accommodating and friendly.
Stayed 1 night in May 2025

6/10 Okay

Tony

Liked: Cleanliness
A very cute hotel. The thing we didn’t like there was only 1 bath towel and 1 wash cloth for 2 people.
Stayed 2 nights in Mar 2025

8/10 Good

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms staff and the spa is amazing!!!
Stayed 1 night in Jan 2025

8/10 Good

MICHAIL

Liked: Cleanliness, staff & service, amenities
If you know your food avoid the restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely dinner at the Gate restaurant, loved my bedroom and the massive bathroom. Staff was friendly. Didn't like the layout, lots of corridors which did wonders for my steps, spent a lot of time going around in a circle. I also had a great spa treatment.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was good as were the rooms (didn’t eat in the restaurant). Location was perfect, very close to Richmond Park and a short walk into the village. Minor points for improvement were: wardrobe shelves were dusty; tea making area did not have a plug socket there (just a hole in the back of the cupboard); no spare loo roll. Parking was right outside but paid for via a 3rd party company (the hotel next door had complimentary parking if you stay there). But overall, 4oo5 stars.
Stayed 1 night in Apr 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities are great and smelt divine.
Stayed 1 night in Dec 2024

4/10 Poor

Mrs Julie horsted

Liked: Cleanliness
Disliked: Property conditions & facilities
Shame the weekend was ruined.rubbish being collected at 3am noise from upstairs all nt long..builders doing maintenance at breakfast time.. what was surprised to be a special weekend really was not..
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful relaxing stay, the outdoor spa and indoor pool was our highlight- so relaxing and nothing beats watching the sunrise from a hot tub. Rooms were great, loved the mini bar and food was excellent in the restaurant. Would recommend a walk around Richmond park too.
Stayed 1 night in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay near Richmond
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in Oct 2024