6/10 Okay
Tamara
22 May, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Have had a few previous stays here, and enjoyed it. But the property is showing its age, and service standards gone down. A major issue was the total lack of air movement in the hot, stuffy apartment - it was sweltering. Staff did bring electric fans, but SACO needs to update these flats!
They also should revise the policy of garbage pick-up/cleaning only once a week. In warm weather, leaving food garbage for 5-6 days is not okay. During my stay, the lifts also were offline for 2-days - and clients (paying $$$ for their stay) had no assistance to carry luggage up many flights of stairs (I saw one couple had large suitcases to haul to the 5th floor).
The location is excellent, and points to the weekend staff who did try to help.. but the value for money from SACO has diminished at this location. Install air systems, please!
Tamara
Stayed 5 nights in May 2024