Entire apartment

The Leicester Square Collection

Property class: 3.5

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A short walk from Leicester Square and Piccadilly Circus, The Leicester Square Collection provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Apartment, 1 Bedroom, Courtyard View

Room

Traditional Apartment, 1 Bedroom, Courtyard View

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Studio

Room

Economy Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio

A neatly made bed with white bedding and two patterned pillows, a bedside table with a lamp, and a small white shelf with baskets.

Basic Studio

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Room

Apartment, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Apartment, 1 King Bed with Sofa bed, City View

Living area

Business Apartment, 1 King Bed with Sofa bed, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

London City Centre, a neighborhood in London, is home to The Leicester Square Collection. The British Museum and Big Ben are notable landmarks, and travelers looking to shop may want to visit Piccadilly and Oxford Street. Consider Excel London for a night out, and don't miss London Eye, a top local attraction. Visit our London travel guide
View more Apartments in London
Map
5 Wardour Street, London, England, W1D 6PB

What's nearby

  • A busy city square with historic buildings, a fountain, and various shops including a pharmacy and a cinema.
    Theatreland
    1 min walk - 0.0 km
  • A busy city square with historic buildings, a fountain, and various shops including a pharmacy and a cinema.
    Piccadilly Circus
    1 min walk - 0.2 km
  • A brightly lit theater marquee, a neon sign for a cinema, and a street with illuminated signs.
    Shaftesbury Avenue
    1 min walk - 0.2 km
  • A busy street with historic buildings, advertisements for movies, and a cafe.
    Leicester Square
    2 min walk - 0.2 km
  • London Trocadero
    1 min walk - 0.1 km

Getting around

  • Piccadilly Circus Underground Station
    3 min walk
  • Charing Cross Station
    8 min walk
  • London City Airport (LCY)
    50 min drive

Restaurants

  • Shake Shack Leicester Square
    1 min walk
  • Haidilao Hot Pot
    1 min walk
  • Joy King Lau
    1 min walk
  • Layalina
    1 min walk
  • Four Seasons
    1 min walk

About this property

The Leicester Square Collection

  • Apartment near Leicester Square
  • A short walk from Piccadilly Circus and Trafalgar Square, The Leicester Square Collection provides laundry facilities and more. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Express check-out, smoke-free premises, and an elevator
    • Guest reviews say good things about the overall condition
  • Room features
  • All guestrooms at The Leicester Square Collection have comforts such as premium bedding, in addition to amenities like free WiFi.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Kitchens, dishwashers, and microwaves

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  • Free WiFi
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Frequently asked questions

Is The Leicester Square Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Leicester Square Collection?

Check-in start time: 4 PM; Check-in end time: 11 PM.

What time is check-out at The Leicester Square Collection?

Check-out is at 11 AM.

Where is The Leicester Square Collection located?

Located in London City Centre, this apartment building is steps from Leicester Square and Piccadilly Circus. Trafalgar Square and Piccadilly are also within 5 minutes. Piccadilly Circus Underground Station and Leicester Square Underground Station are within a 5-minute walk.

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Reviews

The Leicester Square Collection Reviews

5.6

6.0

Cleanliness

8.2

Location

5.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 193 reviews
Rating 8 - Good. 49 out of 193 reviews
Rating 6 - Okay. 37 out of 193 reviews
Rating 4 - Poor. 26 out of 193 reviews
Rating 2 - Terrible. 60 out of 193 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Good practical base for the West End but terrible communication with manager

Great location in the heart of the West End. Not much natural light but out most of the time, so not a big deal. No basic store cupboard items, so if you want to self cater, bring everything - salt, teabags etc. Comfortable bed and sofa bed. As in the West End, some night life noise until around 1.00 a.m. so closed windows is best, but could be hot and stuffy in warm weather. Helpful and friendly reception staff. Booked 2 beds for 2 people but confirmation email said they would supply one bed for one person. Tried to email and message through HomeAway several times to sort this out but never received an answer. Had to phone HomeAway customer support to get a phone number to confirm bed arrangements and arrange a time to meet at their meeting point to gain access. Photos are representative as an example of the owner's properties - you don't know this until you have booked. Would go again now I know how to directly contact reception.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication

In the middle of the Theater District, but ...

At first blush, the space was clean and simple, and in a good location, as was advertised. As we "lived in it", we found that there were no forks, the stove and the hot plates did not work. There was mold and mildew in the shower, the tape in the corners of the bedroom windows did not hold out the noise and the air. The location was good, but it was very noisy until well past 1:00am. We ended up sleeping on the hide-a-bed to escape the street noise. Communication with management was not good until the day before we arrived. When we let them know about the mold and mildew, no response. We have stayed with VRBO many times, but this was the first time we were not happy with the apartment. I hope they are able to fix the above mentioned items before renting to anyone else.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Ne correspond pas à la chambre réservée... sal ... Lors de notre arrivée, on nous a donné une autre adresse d'une autre batiement un peu plus loin que celui réservé. Dessus
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my trip. Close to everything.

Great little one-bedroom flat. Perfectly located. Larger than expected. Great shower. Bed was ok. Couch was comfy. Located in soho/convent garden area. Close to the west end, Chinatown, casinos, restaurants, etc.
Stayed 4 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

No reserven no lo recomiendo

Las fotos mostradas no son lo que tienen en realidad los espacios muy diferentes y el estado el departamento en general, muy deteriorado, tienen un área dentro del departamento lleno de tríques o cosas viejas, la entrada es una calle de servicio de restaurantes hay basureros y no se siente seguridad
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Startet bra da vedkommende kom for å møte oss for å gi nøkkel. Senere på dagen så vi en mus inne i leiligheten. Ringte da ansvarlig og de sa at de
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Location is the only positive.

Positive: The location was great. Towels and extra bedding available. Negatives: After I booked, I wasn’t given contact info to the host so I could let them know when we would arrive so I had to call long distance to the phone number. Next, it was the most uncomfortable couch bed ever with rips and blood stains all over it. YUCK. Mildew smell throughout entire apt. No hot water in shower! We called to get it fixed and still no hot water in shower only in the sink. No mirror in bathroom which is hard for getting ready. It was also very loud at night so bring your ear plugs. Stains on carpet in bedroom. Also, very cramped for 4 adults to stay 2 nights.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Mere central beliggenhed findes vist ikke

Mere central beliggenhed findes vist ikke. Lejlighende var ren og pæn,men meget slidt og meget mørk. Vi boede på 1. sal og der var meget støj fra gaden
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and easy to meet up with the service provider
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
je ne comprends pas que l'adresse indiquer ne soit pas la bonne . Nous avons du attendre que l'on viennent nous chercher pour faire 250 m . Bizarre . appart bien situé .
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location was perfect. The communication prior to attuning was non existent that I was worried about the booking.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Centrally located easy to get around
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Skuffende opphold.

1: WiFi-nettet fungerte ikke selv om vi informerte flere av de ansatte om dette problemet. Dette var en del av tjenestene som vi hadde betalt for. 2: Store problemer å få til bagasjedropp på ankomstdagen etter mange telefoner til sentralbordet. Dessuten var det oppgitt feil telf.nr. Måtte ringe Hotels.com for å få oppgitt annet tlf.nr. 3:Manglende kjøkkenhåndklær/kluter på kjøkken 4: Flere av hyllene i kjøleskapet var ødelagt 5:Svært lav betjening av Resepsjonen i helgen.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful apartment

Great location
Stayed 5 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book

Service non exitent. No bedding linen. No wardrobe. Shower catastrophic. No elevator.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s what you would expect for a budget stay in a great location. Not disappointed at all.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Fantastisk belig.hed. Meget støj. Mangler utensil.

Fantastisk beliggenhed.-Tæt på supermarked.- Manglede blot fornødenheder, som kunne hæve tilfredsheden betydeligt, såsom: en elkedel- hårtørrer- flere gryder af varierede størrelser- mere bestik heriblandt en ostehøvl og en saks ,-en topmadras til sovesofaen eller gerne en større sovesofa.( måske en musefælde😏) - meget hjælpsomt og venligt personale . Rigelig støj i soveværelset. —Vil gerne tilbage dertil.
Stayed 5 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com Complaint

Do not stay here at all cost. Our booking was for three nights. The only positive is the property location, in the middle of everything if you want that. Otherwise no front desk and property management is not responsive. First it took a few attempts to get a hold of some to collect our key, 2nd no A/C, it was broken (In August), 3rd, no running water. Could not reach property management, finally they showed up and said we will return. Never returned. Lastly, Hotels.com only helped by offering a 28% voucher. I argued I did not receive the service I ordered. Hotels.com claimed they didn't get refunded so I couldn't get refunded. The fact is I ordered through Hotels.com and Hotels.com should make this right. I have attempted to escalate this with no response. I'm not surprised. Try finding a number or department to submit a complaint to Hotels.com or Expedia.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location in the Soho district of London.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness
OK in terms of bed bathroom and kitchen which I didn’t use
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run the other direction!!!!!!

I was a rodeo cowboy for 15 years and stayed in some pretty marginal places during my career but nothing prepared me for this. Mold on the ceilings, just plain dirty, ripped and torn furniture, super sketchy alley way location, noisy hot water heater, and a just plain dive property. Don’t trust the photos! The host was nice to us but the property was definitely misrepresented in the photos. It’s next to a disco so don’t plan on sleeping. Super disappointed... Shame on hotels.com for listing this hole. The mattress bedding was so stained sleeping in my clothes was my only option.
Bathroom mold
Bathroom mold
Kitchen chairs
Our couch and sofa bed
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The kitchen is a little equipped for 4 persons. Only 1 knife, only 4 glasses, any coup
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Just outside Piccadilly Circus and in the heart of Soho. Great walkable spots for dinner and drinks. Safe and clean.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUNCA SE HOSPEDEN AQUI

Asquerosos, no es lo que dicen, no había agua para bañarse,,alfombras vomitadas, cama inservible, sin aire, sin ventilador, luz supermala, sin elevador como lo indica, cero que ver con las fotos. NADA RECOMENDABLE, No lo recomiendo en lo absoluto
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Leicester Square Collection, London

I had to change my dates, the only room that was available was a smaller room. The hotel would not refund me the difference. On top of the that the pictures that are posted is not what the room looks like. There was stained and broken furniture. You had to go down an ally to get to the front door. Seemed very shady I should have read reviews from this hotel a little more, because they seem to owe other guest refunds and they don’t return calls. They are a total scam!!!
Stayed 2 nights in Jul 2019