"I stayed here for four nights before leaving on a cruise. The entire staff was absolutely wonderful. I changed rooms after one night (my request for a mobilityaccessible room) and the front desk and luggage storage person were great about keeping me informed about when I could occupy the new room, even rushing the availability for me. The bar service was quick and attentive, not always the case when traveling solo. Breakfast buffet options were good. The concierge, Daniel, was wonderful. He was so helpful with my questions on my second day and for the next two days made a point to seek me out in the lobby to make sure all was well. Location is good, close to Gloucester station, and Waitrose Market and Boots Pharmacy are just across the street. It is close to a Hop On Hop Off bus stop as well, so this was convenient. The rooms were very clean and the beds comfortable. I have stayed at other Millennium Hotels and have never been disappointed. Highly recommend Millennium Gloucester for a stay in London."