Find hotels near London Trocadero, London from AED 442

"Clean room "

"Great location."

"As a returning customer to this hotel for over 15 years, I am so disappointed with my most recent stay last week. The hotel has recently been bought by another company and there have been big changes from what I have seen. Check in was a bit of a disaster mainly because of a system problem which I wouldn't have minded the wait except they didn't communicate anything to us as we tried to do the self check in. The rooms have been changed and what use to be a spacious enough room now has this extra bulky furniture added in and it makes things very tight for moving about. My stay was for 3 nights and not once did anyone come to clean or change towels or give toilet roll. I had to go down to reception and queue every time I needed anything like towels as did all the other guests. It was a bit ridiculous having to queue for these things along with other guests who were queuing to check in. I do feel sorry for the staff that are there (and there's not that many of them) as they were getting most of the guests annoyance. The have gotten rid of the tea/coffee making facilities in the room and this is now stated on their website. It definitely wasn't there when I booked in January. The big one though is the charge they now have for luggage storage. £10 per item which was not listed on hotel website either when I booked. Extremely steep especially if you are arriving early and leaving late. WIFI was also very hit and miss. All in all a very disappointing stay"

"Room was very spacious and comfortable. "

"Very hot room, took ages for air con to work. Bathroom very poor as was accessible room, toliet dripping all night. Not as nice an experience as previous stays. "

"This hotel was fantastic, right in the heart of the theatre’s. We absolutely have no complaints, all of the staff were lovely and friendly. The rooms were very clean and the beds were soooo comfortable I had the best nights sleep I’ve had in a long time. We will definitely be returning, "

"Good hotel, clean, serves the purpose. You get what you pay for. But extermely convenient location. "

"Yes "

"Staff, amenities, and quality is average, in the best way possible. It’s the bare minimum for a hotel in my opinion. However; the elevators suck, extremely slow, and the room we got was very small, and lacked ventilation. If the room was slightly bigger, maybe with the bathroom in a separate room, and not next to the bed. It’d get 5 stars. "