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This is a super elevated motel vibe. Area is janky but accommodations were excellent.

Our business trip was amazing here! Marco ( Food & Beverages Manager) was so courteous and really took care of us gals. All the staff was pleasant. Only critique is heavier blankets for the winter. Overall, excellent.

Very good

Had a fabulous stay at Ace. Super cool vibe, helpful and responsive staff, and an awesome corner room with remarkable views.

It is located a few minutes of walking to the water front. Walking distance to shops and restaurants.

The room was great. The staff was excellent and very helpful. We enjoyed the location.

This hotel is my go to when traveling in the JFK area, staff has always friendly and helpful. As a solo female traveler, coming in sometimes late at night I feel safe in this area and will continue to use this location for future travel needs.

Although this was not a stay for happy times as i was there for a funeral, i must say i took note, nonetheless, that the kitchen was well stocked and all utensils and appliances very clean. That alone, tells me they care about their guest. I noted the area to be convenient to a restaurant and a Walmart which is helpful in a longer stay. I recommend this hotel highly.

Loved the breakfast. Large selection of food. Customer service was excellent, very attentive. Every inch was very clean. Enjoyed coffee around the clock and cookies in the evening.

Love it

Hyatt Place East End was a very nice stay. Clean facilty, nice breakfast included, 2 pools. Would have like to see out door bar by the pool open.

Overall we thought that this hotel offered great value, with free dinner and breakfast. The staff was friendly and our bedroom was very spacious and comfy. Yes, the carpet is a bit old and could use a good shampooing, but all in all, we had a great stay

I was VERY IMPRESSED with this hotel. What stood out is how clean the property is, and the friendly and helpful staff. You can tell the place is very well maintained….there was always someone tidying up the lobby and the patio. I should mention that the hallways and elevators were also clean. My room was spacious, comfy, clean and quiet. The neighborhood is quiet, clean, and convenient to the train station ( 1 1/2 block away). I was traveling alone so safety was very important to me. A huge...

The staff and accommodations were fantastic Would definitely return

Great close get away!

Comfortable bed, ample space, beautiful bathroom

Got a free upgrade to a suite... was a lovely room with a very comfortable bed! Plenty of dining options within walking distance. Quiet hotel, great experience with the shuttle drivers to and from the airport. Will definitely stay here again when we have flights from Laguardia!

Great location! Friendly staff! Easy access to food and shopping!