"Reception staff, particularly Belen who helped when I was sure I'd left my cell phone in a taxi having looked everywhere in my room including my bag. She contacted the taxi firm and in the meantime suggested I return to my room and she called the phone again. Sure enough the phone was in my bag but wedged under something else. Unfortunately later I did leave my camera in a taxi and she is working with them so that if found I can arrange its retrieval."

"We were a family of 5 in a 2 bed apartment. Absolutely loads of space. Rooms were cleaned daily and towels every 2nd day. Staff were all friendly and even played with my son. Location is perfect. Only negative id say is the kids entertainment at night wasnt fantastic. But I dont think they had the numbers for it either as was 1st week of September."

"The staff were amazing. Helpful and good communication "

"Check in: very quick and easy. A free taxi was used to drive our bags to the block we were staying in which was very nice. We were able to pay for a safe at 2.50 a day+10 deposit. Pool: good size, clean. Only down side was the rules of no ball games or inflatables which I hadn't been aware of before booking. I liked the glass boundary all around, great for child safety. Snack bar: lovely pizza! Apartment: living room. No air con so when sleeping on the Murphy bed it was a bit warm (I used...

"First time in lanzarote and we couldn't have chosen a better hotel . The staff were really welcoming and nothing was too much trouble. Food was plentiful and a good selection, the pool was fantastic and spotlessly clean and if you like the beach it's just a short walk from the hotel . Rooms were large and really comfortable, so we will definitely book again for next year .thank you floresta..."

"We had a short stay here and it was pleasant. We had a bungalow which was quite large. It was clean, linen was clean but the pillows were awful. There was also no aircon in the bedrooms. The bungalow was dated, ripped sofa and old kitchen. The gym isn’t really a gym, a couple of very old machines and a few light weights. The pool areas and communal areas were clean and tidy, breakfast was great. Not a bad location as you can walk to the beach and local restaurants in 5 mins."

"Le bungalow était très propre. Personnel souriant et efficace. Il y a ce qu'il faut dans la cuisine. Très bon rapport qualité prix pour cet établissement à taille humaine."

"La localisation proche de tout était parfaite !"