"While staff were respectful, the desk manager absolutely refused to budge on a deposit fee. I understand that they have policies, but the entire conversation was purely transactional, not customer oriented. I had forgotten about the deposit fee and had spent essentially my last dollar to bring my fiance in from an 11 hour road trip. I hadn’t seen her in months. The desk manager refused to let me speak to the property manager to explain our situation, stating to either pay the deposit or cancel....

"I had a very disappointing experience. The hallways had a terrible smell, and my room reeked of cigarette smoke. The floors were sticky, which made the space feel unclean, and the bathrooms were also dirty. Overall, the cleanliness and maintenance were far below expectations. I would not recommend staying here. "