Find all hotels by Banyan Tree in Luang Prabang

"This was one of the best Hotels I stayed at during my tour of Laos. I proper family run hotel in a fantastic location with lots of good places to eat close by and walking distance to all the sights. The room was perfect. Bed was comfy, shower was amazing and the location for breakfast was great. I can't recommend this place high enough."

"I have stayed at a lot of hotels and this sits up there as one of my favourite. We made some amazing memories there. This is an amazing property. Highly recommend."

"The staff is very nice and helpful with the information of Luang Prabang ."

"The staff is really the star here. The property is beautiful and I have no complaints. But the attention to details of the staff in making sure my stay was premium. They went above and beyond. So surprised they offered dropoff /pick up to the city center as well as free bicycle rentals. Would definitely stay here again."

"Old place"

"I was extremely disappointed with this hotel - we checked out two days early. It is at best a 3 star hotel. Only stay if you get a cheap deal and don’t expect 5 star service or standards. The WiFi doesn’t work we had to use 5G We had to wake up the bar server twice, the first time Christmas songs were played (in March!!) and the second time it was silent and had absolutely no atmosphere. We paid extra for a riverside view to watch sunset, don’t bother - hoards to boats arrive outside the hotel and play Chinese karaoke, loudly - it certainly doesn’t make for a peaceful or romantic setting - I appreciate there is nothing the hotel can do about this. The rooms are very tired. Our flights flickered significantly when we turned on the water. They are also not that clean, there was significant dust on the headboard. There is construction work going on around the hotel that we were not told about upon booking. The pool is rented out to anyone for $6 inc beers, we didn’t use this but again doesn’t fit with an exclusive 5star feel. The speciality dining restaurant is shut. Staff service is haphazard, we had to have an argument with the ma on the gate who refused to let our taxi into the hotel and made us walk - again all very minor but not 5 star. We tried to check out quietly but was greeted by the Operations manager who wanted my feedback, which I provided, he agreed the hotel was not up to standard and agreed to email me, not unsurprisingly I haven’t received an email. "

"A lovely stay, a bit out of town but the regular shuttle service and views make up for it. "

"Everything in this venue was superb!!! And most importantly the staff, friendly and supportive, definitely I’ll be a repeater for a future return to Luang Prabang! "

"The staff is very helpful. My mom needed a wheelchair & the staff member by name of Curly was able to find us one to use for the day. Excellent customer service."