Find Hotel with a Concierge in Lucca

"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism"

"My second visit to this hotel. The staff is amazing, the property historic and clean. Great room, love the stay!"

"Very friendly and welcoming staff. Room very clean, but double and requested twin."

"Excellent service and great customer service!!"

"Great hotel, great staff, close to everything "

"Great location and wonderful hotel."

"Service an comunicación was Exelente Ingrid and Martha did a wonderful to make us feel at home. Place is absolutely well located is clean and the continental breaks fast is wonderful. Will come back soon "

"Excellent "

"Very nice little hotel in a great location. Wonderful staff. "