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"Love love staying here."

"The room was super clean and cozy."

"Cons/ -overpriced when compared to other hotels (this when booking a suite, didn't try the bunk/dorm rooms). -minimal amenities in suites, especially the two plastic cups provided (cheap motel), and the tiny fridge. No water, coffee, or any option for having even better plastic glasses in room for wine or drinks. Front desk unwilling to provide any glasses other than water from the gym. - Only restaurant in building on a Sunday is the roof terrace which opens at noon (maybe the same for the other days). No coffee on roof terrace, only place to have food. - no way to call lobby/front desk/ valet from room (a phone was in my suite but call buttons inactive. Pros/ -the downstairs restaurant in the hotel is lovely and beautifully designed, as is the decor in the hotel (minimal 60/70's retro). -Staff is overall nice and especially the late night staff (weekend valet and front desk. Shoutout to Tony ) were professional and accommodating as much as they could be with the limitations of hotel policy. Overall, I wish there was more focus on small details of service and care. Small but elevated gestures from the hotel. Not happening atm. If it was 20 % cheaper it would fit the bill."

"Rooms were pretty small. We got the king bed with sleeper sofa. Traveled with children. First time staying here and im not sure I would stay here again."

"The hotel was fine but just very outdated. Our shower had 2 shower heads and one barely worked "

"Enjoyed our stay, will use again."

"Hotel is beautiful. Room was huge. Loved everything about it"

"Beautiful hotel in the center of downtown!"

"The hotel package I bought included access to the Terrace, but I couldn’t use it because that was close . . My daughter uses a wheelchair, and she wanted to show her the Disney lights, which are a great attraction. The photos on the website don’t show the hotel as it really is. It looks old and neglected. The price is too high, and the customer service is bad."