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Absolutely recommend this property. The staff is amazing! We did a couple of the activities and love them. Definitely do the horse back riding tour! The food is delicious, the rooms are comfortable and where this property shines is on the little details- turn down service, with fireplace, chocolate and hot water bottles to keep the bed warm.

My husband and I had a pleasant stay at Hotel Mama. We were pampered since we stepped in until we left. We definitely will stay again if we visit Quito again in the future.

I’ve traveled all over the world, five countries in the last 12 months. I have to say that this hotel had the best customer service I’ve ever seen. I was treated like a king as a regular traveler. I never leave reviews but I want the next traveler to Quito to find this gem.

Charming, historic estate-like setting. Staff excellent. Room was great; the big fireplace was a plus. There are llamas to pet.

I somehow thought this would be closer to the airport, but it was about a 30 minute drive. Nevertheless, Llalo was very clean, safe, professionally operated and the breakfast on the porch was ideal. The rates were appropriate for the lodging. I highly recommend it.

I chose this hotel for its proximity to Quito's Plaza Grande and for the hotel's own plaza to show those traveling with me some of the architectural style, knowing that we wouldn't have a lot of time in Quito. But when we arrived we were blown away! This hotel is one of the most charming I've ever seen after travels on five continents. It is very spacious but never felt busy. After you go through the lobby it opens up into the large plaza shown in the pictures. From my quick walk around, it...

The hotel makes a nice stay over when transiting via Quito to the Galapagos or other destination in Ecuador. Staff and service were great, very welcoming and helpful. We ate dinner in the Botanica Restaurant and found the service and quality excellent (try the Tempura Shrimp entree). The heated book was very welcome and while we did not have time to use it, the fitness center was large with a great selection of modern equipment. The Executive Lounge was nice with a protected outdoor sitting...

What a lovely property. Very historic and the plants and wall paintings give it a welcoming touch. Excellent friendly service, especially from Daniel. Breakfast was also very decent. Very good location in historical center, but the only drawback is that the hotel is on a street that has a lot of noisy bars. Best to request the very quiet rooms in the back. Otherwise a perfect stay.

Great location, stunningly beautiful; very comfortable; great shower pressure; great food; the best breakfast. High class. Wish we could have stayed longer.

We had a great stay at the Hampton. The staff was great and the hotel very comfortable

The hotel is located in the historic center so walkable to all the sites. It's a lovely hotel and the rooms are large. The service is exceptional! Everyone was so friendly and helpful. I would absolutely stay here again.

Location, great neighborhood, staff was very accommodating.

This hotel is a gem! It seems like a 5 star retreat. We checked in extremely late due to our international flight and a simple email to the hotel was responded with assurances our room would be waiting, and it was. The lobby and room was always impeccable. I cannot say enough about the staff! At one point I had difficulty with an ATM across the street and mentioned it to Martin at the front desk and this gentleman went above and beyond by contacting the bank that owned the ATM and consistently...

I was very impressed with both the people and the facilities. I traveled alone to a place that was completely strange to me. I never felt alone. Everyday at breakfast (very tasty) the staff made sure that my plan for the day would work. They had a sincere interest in my well being and my experience in Ecuador. I would whole heartedly recommend this hotel. They made my trip wonderful.

My colleague and I had the most wonderful experience at Swissotel, Quito! The staff were amazing, the facilities are beautiful and the location is also great. I would definitely love to visit again! Special shout out to Orlando who really took care of us! He’s a superstar and provided the most amazing customer service I have ever experienced! Thanks guys! Hope to see you all again some day!

We stayed in a 2-bedroom suite... 2 bathrooms, full kitchen and washer/dryer. Excellent unit. A/C worked perfectly. The dryer actually got hot and dried our clothes. The kitchen was fully stocked with a real coffeemaker (not the horrible single pod that most hotels now use). There was a full size refrig and freezer with ice trays. Housekeeping cleaned the unit daily. Shower always had hot water and water pressure was strong. You have access to the Marriott hotel connected... benefit of using the...

Excellent service

Staff warm and hospitable Room clean and comfy Parking, complimentary breakfast