Find all hotels by RIHGA Royal Hotels in Machida

"Needed to check out 1 day earlier and staff did not help. "

"This hotel had everything. Eady check in, friendly staff, a selection of great restaurants, a couple of convenient stores, nearby access to underground tunnel all the way to the shinjuku station."

"Everything and everyone is great!"

"Everything was great. WiFi worked really well, clean room. The staff were okay. "

"Very nice hotel and everything was clean. Great to have a family mart included"

"Very friendly staff, good size room , can’t beat the convenience being in the Haneda terminal. Breakfast buffet is very good. But I must say the automated check -in checkout machines while efficient are a bit impersonal, and not really addressing a real world problem. Tech for tech’s sake is a bit sad. Detracts from an otherwise pleasant experience "

"Best coffee in Tokyo in lobby Toilets amazing Tip , pull bed away from wall to stop climbing over wife in the middle of the night "

"We were traveling as a family. Our experience was not good. Hotel location is great, walking distance to Ginza, subway, restaurants etc. Stuff is good. However, hotel is older than it looks on the photos. There was a smell coming from toilet to our room heavily from the first moment we checked in. Room furniture and bathroom amenities were dusty. Hotel is crowded : breakfast with queue, poor wifi in the room. Also noisy during the night as you hear cars from the streets. Last day, There was a fire alarm early morning and the announcement was only Japanese, all the tourists went to corridor with panic to understand if it is real or not. Minutes later, guests called and walked downstairs to the reception,then they did an English announcement which was really frustrating and frightening experience especially waking up with an alarm. We wont stay there again unfortunately "

"Room was very small but clean and comfortable. Unable to adjust room temperature but it was ok. No lounge area in tight lobby"