Cool Palms Motel is located in West Mackay, a neighborhood in Mackay. Artspace Mackay and Greenmount Homestead are cultural highlights, and travelers looking to shop may want to visit Caneland Central and Mount Pleasant Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at BB Print Stadium or Wren Street Park.
Mackay Enertainment and Convention Centre - 13 min walk
Caneland Central - 14 min walk
Bluewater Lagoon - 17 min walk
Mackay Base Hospital - 3 min drive
Harrup Park - 3 min drive
Getting around
Mackay Station - 5 min drive
Mackay, QLD (MKY) - 6 min drive
Restaurants
KFC - 4 min walk
Austral Hotel - 14 min walk
Gloria Jean's Coffees Mackay Caneland - 15 min walk
Hungry Jack's - 13 min walk
Red Rooster - 12 min walk
About this property
Cool Palms Motel
Motel located in West Mackay
Consider a stay at Cool Palms Motel and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
An outdoor pool
Free self parking
Continental breakfast (surcharge), express check-out, and express check-in
A vending machine, barbecue grills, and luggage storage
Room features
All guestrooms at Cool Palms Motel include comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
Bathrooms with showers
Flat-screen TVs with cable channels
Refrigerators, microwaves, and cribs/infant beds
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Continental breakfast available for a fee daily: AUD 9.00 for adults and AUD 9.00 for children
Room service available
Things to do
Outdoor pool
Family friendly
Cribs/infant beds (surcharge)
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Conveniences
Vending machine
Guest services
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
No housekeeping
Outdoors
BBQ grill(s)
Garden
Picnic area
Terrace
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Cribs/infant beds (surcharge)
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 8 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 15.0 per night
Cribs (infant beds) are available for AUD 5.0 per night
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately AUD 9.00 for adults and AUD 9.00 for children
Crib (infant bed) fee: AUD 5.0 per night
Rollaway bed fee: AUD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Cool Palms Motel Mackay
Cool Palms Motel
Cool Palms Mackay
Cool Palms
Cool Palms Motel West Mackay
Cool Palms West Mackay
Cool Palms Motel Motel
Cool Palms Motel West Mackay
Cool Palms Motel Motel West Mackay
Frequently asked questions
Does Cool Palms Motel have a pool?
Yes, this property has an outdoor pool.
Is Cool Palms Motel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Cool Palms Motel?
Self parking is free at this property.
What time is check-in at Cool Palms Motel?
Check-in start time: 2 PM; Check-in end time: 5:30 PM.
What time is check-out at Cool Palms Motel?
Check-out is at 10 AM.
Where is Cool Palms Motel located?
Located in West Mackay, this motel is within a 15-minute walk of Jubilee Park, Mackay Enertainment and Convention Centre, and Caneland Central. Artspace Mackay and Bluewater Lagoon are also within 1 mi (2 km).
Cool Palms Motel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Although the property is older and seems a little more dated, everything was pretty clean with good amenities, including toaster and microwave. The coffee was a little stale but otherwise it was a great room and the service was lovely.
Very affordable basic place, very clean and safe and everything you need. Conveniently located to the mall and food
Richard
Stayed 2 nights in Jan 2024
4/10 Poor
Jayson
26 Jan, 2024
Disliked: Staff & service
This is a greedy hotel. I had a family emergency 1 week out from staying and tried to cancel, not only did i not get a refund, but they were going to charge a fee for cancelling as well as keeping the booking fee.
Disgusting service. I will never stay with a hotel that does this. As it was i had to send my sick children there anyway as i had no choice.