"Stood at desk for 10 or so minutes before he came from a back room area. Got the keys , had to ask where the room was and if there was another door from the parking lot closer to the room. Parked near outside door grabbed me stuff from the car carried it in got to the room and door was wide open no bedding on the bed checked the area for maid but found no one went to the desk waited again before he came from backroom and I asked when the room would be ready and his response was he didn't know...