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"I have stayed here a number of times, and each time the room has been spotless and smells fresh. The staff is very friendly and always offers to help in some way, whether it's to get the snow off my car or provide bottled water. I will be staying here again!"

"Clean room, very spacious and quiet. Super friendly and courteous staff."

"Everything went very well"

"Parking is good. Breakfast must consist a vegetable and salads. "

"Perfect place to unwind on a long weekend! Room’s well equipped with everything I needed. Very clean and friendly staff! Will definitely stay here again!"

"Nice Room - Overlooks Yale’s campus. "

"We’ve stayed here 8 times during the past 3 years because we love the design and history, but be advised of issues: This is not a 4-star hotel, as advertised. By definition, a 4-star hotel minimally has porters to help with luggage and offers room service. Marcel has neither. The front desk person does his/her best and will help with luggage in a pinch, but we’ve never seen a porter, even when we struggled. If you want to eat in your room, you order takeout from the hotel restaurant and then go down in person to carry it up to your room in awkward bags. Managing to carry wine glasses and a bottle was made more difficult by the very long time we awkwardly waited for the hostess to retrieve the bottle while juggling other tasks. And when she forgets to include the utensils, you have to run back down to wait some more. (The kitchens of the Chairman suites have no supplies, incl utensils and glasses.) Lights are operated remotely and confusedly from a central touchpad, which can be finicky. Finally, the exterior doors of the hotel don’t open by hand or automatically (the developer’s concession to the Historic Buildings Commission). You push a not-obvious button to open them; though the front desk person usually notices when you approach and can push a remote button. On the positive side, the windows are large and very well glazed such that rooms are wonderfully free of outside noise. There are plenty of great EV chargers and free parking. But you have to REALLY love eccentricity."

"The hotel staff and accommodations were great. I would highly recommend it."

"Wonderful staff, clean"