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Thompson Madrid, by Hyatt

5.0 star property
Madrid's historic streets and rooftop views create perfect moments at this centrally located hotel near Gran Via, where city energy meets relaxation

Choose dates to view prices

Thompson Madrid boasts a prime location near Gran Via. Guests can enjoy the rooftop terrace, explore the garden, and use practical amenities like high-speed WiFi and laundry facilities. The attentive staff consistently earns praise from previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 1,046
AED 1,151 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (City View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (City View)

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (City View)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony

View from room

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

  • Sleeps 2

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • Sleeps 2

View all photos for King Room With Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With Balcony

  • Sleeps 2

View all photos for 2 Twin View

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin View

  • Sleeps 2

View all photos for Junior Suite With Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Terrace

  • Sleeps 2

View all photos for View King

Hypo-allergenic bedding, minibar, in-room safe, desk

View King

  • Sleeps 2

View all photos for Corner Suite With Terrace And City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Corner Suite With Terrace And City View

  • Sleeps 2

View all photos for Two Bedrooms Family Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Two Bedrooms Family Suite

  • Sleeps 4

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About the neighborhood

Located in Madrid, Thompson Madrid, by Hyatt is in the city center. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    2 min walk - 0.2 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    3 min walk - 0.3 km
  • Plaza de Callao
    Plaza de Callao
    5 min walk - 0.4 km
  • 0_56888998
    Plaza de Santa Ana
    6 min walk - 0.6 km
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    8 min walk - 0.7 km

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Starbucks
    2 min walk
  • TAKOS
    2 min walk
  • Café&Tapas
    2 min walk
  • Café & Té
    2 min walk
  • bosforos kebab montera
    2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • An elevator, concierge services, and a front-desk safe
  • Meeting rooms, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Children's books, art supplies, and childcare services
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and tubs or showers
  • 55-inch TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 29 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Jack´s Club
  • Lobby Bar
  • Makáá

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 29 per day(66 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 01
Pool access available from 11:00 AM to 9:00 PM

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–9:00 PM. The pool is closed seasonally each year from October 20 to May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 8 March 2026 start from AED 1,046, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Check-out is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Gran Via Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Thompson Madrid, by Hyatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 288 out of 341 reviews
Rating 8 - Good. 36 out of 341 reviews
Rating 6 - Okay. 6 out of 341 reviews
Rating 4 - Poor. 4 out of 341 reviews
Rating 2 - Terrible. 7 out of 341 reviews

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at a great location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing hotel, the staff were so nice and the hotel was very clean.
Stayed 4 nights in Aug 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and had good amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities
Location is great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shakia Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and super friendly staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Evan

Great spot
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Denisleydis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wan-Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel be sod it’s convenient location. We did online check in, and when we got there, our rooms were ready. Rooms are modern, classy and clean. The best part is their customer services. We were assisted by Camilo and German. Both are fantastic and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service location and rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY nice modern property with quiet rooms and all the amenities you would expect from a Thompson. Close to all the tourist attractions and shopping. I would recommend for a visit to Madrid.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jack

Very nice hotel in great location. Rooftop bar is very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel. The room is so comfortable, absolute best shower ever, and prime location. The rooftop is beautiful, as well as, the lobby. The staff is top notch- most kind, attentive, helpful. We loved it and would definitely go back.
Stayed 4 nights in Sep 2025

10/10 Excellent

joao arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Thompson Hotel!

Second time at this wonderful hotel. Can’t think of another place to stay while in Barcelona. Beautiful, well located, wonderful beds and super helpful staff! Look no further!
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent beautiful property with great facilities and service in the heart of Puerta del Sol.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room just a little noisy neighbours with doors slamming but either than that would recommend. Staff was amazing and cleaning staff was astonishing
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great location! The staff was amazing and very helpful. Room was very spacious and very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Talal Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location stuff is helpful modern hotel clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderfully located in the center of the city - I walked to all the attractions, shopping and dining. Rooms are beautifully designed, very quiet for being in the center of the city. Staff is very friendly. Roof top bars has fantastic views and a wonderful pool area for relaxing. I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Govind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Very helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly positioned for activities in the surrounding areas.
Stayed 6 nights in Nov 2024

8/10 Good

Marzena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great. Room service was overpriced. We paid 80 E for a 1 person pizza, a cheesburger and club sandwich with a small bag of potato chips.
Stayed 2 nights in Aug 2025