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Mandarin Oriental Ritz, Madrid

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Luxury
5.0 star property
9.8

Exceptional

Romantic escape with serene garden views

Magical ambiance envelops you as you explore nearby museums and unwind in the serene garden cafe. Delight in the spa, relaxing pool, and romantic touches like Champagne and white rose petals on your bed.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
The current price is AED 3,987
AED 4,386 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

Mandarin Oriental Ritz, Madrid

  • Luxury boutique hotel near National Prado Museum
  • Located close to Gran Via and El Retiro Park, Mandarin Oriental Ritz, Madrid provides a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking and valet parking
    • Limo/town car service, full breakfast (surcharge), and bike rentals
    • Express check-out, express check-in, and supervised childcare (surcharge)
  • Room features
  • All 153 individually furnished rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Children's robes, free toiletries, and hair dryers
    • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property entrance
Four Seasons Hotel Madrid
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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 340 reviews
The price is AED 4,413
AED 4,855 total
includes taxes & fees
16 Jun - 17 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 132.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 62 for adults and EUR 35 for children
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on 14 June 2026 start from AED 3,987, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Check-out is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 215 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

This family-friendly Madrid hotel is located in the historical district, within a 5-minute walk of Paseo del Prado and National Prado Museum. Gran Via and Puerta del Sol are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 132 out of 145 reviews
Rating 8 - Good. 7 out of 145 reviews
Rating 6 - Okay. 3 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

Reviews

Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and outdoor space lovely
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the words of Shakira, this is perfecto

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea delicious. Detail customer service
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Ashley Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Abdulrahman

Liked: Staff & service, amenities, property conditions & facilities
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tacyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing hotel really top of the list
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not only a hotel is an amazing experience 10/10
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a magical place, from the staff to the food. Can’t wait to go back.
Stayed 2 nights in May 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service
An elegant old world hotel, very well worth the stay.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!!!!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.Must experience
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
we had a wonderful stay again. Perfect thank you.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

jason

Liked: Amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yenisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every sense!!!! We had a great stay!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and staff exceptional had a great time. Mandarin Oriental Ritz will be our go to hotel from now on.
Stayed 7 nights in Aug 2022