Find all hotels by Independent in Maesbury Marsh

"amazing stay, clean room, lovely staff very attentive left us some muffins and a happy anniversary message in our room! yummy breakfast, spa was so nice, lovely pool and gym, massages were so relaxing too!"

"Staff were friendly, its in a good place, bedrooms were clean, but overall it's very rundown. Threadbare carpets, musty smell in corridors ETC. But this reflected in price. No breakfast option, but Cafe on the cop over road was a good place to go."

"The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry. "

"Not the first we have stayed and every time well looked after. "

"Central location of hotel is excellent. The room I was initially allocated had damaged drawers but the staff willingly offered an alternative room which was fine. The staff were friendly, welcoming and helpful - thank you for a lovely stay x"

"Good staff and location but the hotel is badly maintained, out of date, and in need of a serious renovation. Shower and bed were poor. Rooms very dated. I do not plan to stay again. Note: This is a pub so can be a little loud, but to be expected."

"Characterful building, staff very friendly & helpful. Highly recommend."

"Room was a lovely size and well decorated. Room was relatively clean, with the exception of a few dead bugs in the windows. Room service was slightly disappointing with some items not arriving, and no answer on the phone after to sort it. 10 calls and a voicemail. Breakfast was also disappointing, the cost of £18 per person was very steep especially with very little selection on offer. The highlight to all this that made it a bit better, was Liz who worked at the breakfast station who was very welcoming and apologised for the room service mishap. Her and all the staff we interacted with were all great. We would probably stay again, but we would eat dinner somewhere else before and either bring breakfast with us or checkout early and get something on the road"

"Good communal area for children and staff were pleasant. However there was a very strong unpleasant smell thoughout the hotel and in the rooms. There was also large stains on the carpet in the hallways which were wet - we assume they had been recently cleaned. Breakfast was ok - however they had ran out off pastries when we attended at 9.30. Overall unlikely to stay again due to cleanliness/smell. "