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"No pool coffee machine did not work"

"Our stay was Monday to Friday .. We had a room with 2 queen beds .. two adults one 7 year old.. the room was clean and well kept .. the television reception was glitchy … the last morning there was no tv programming .. front desk advised Rogers was dealing with technical issues with the television and the internet and the issues would be resolved within the hour .. Room service .. we ordered dinner in Monday night .. housekeeping did not take the service tray back to the restaurant.. we saw a...

"Really comfortable stay as a family of four with a small dog for two nights. Will come back here again"

"room is very dark. "

"The service is absolutely outstanding the pool is wonderful bonus"

"The hotel and grounds are maintained beautifully. We enjoyed the beautiful patio lined with gorgeous flowers at the back of the hotel and the heated pool. The Italian restaurant Castillo is great as well. Our dinner was amazing. The old grandeur of the interior design is quite impressive. We loved our stay there."

"Location,staff,cleaning all services were excellent"

"No lights ,Not Well maintained rooms so so dark and scary"

"Didn’t like the trades people set up in the entry of the hotel. Waited a bit for desk staff"

"Staff were very kind and attentive."

"Le personnel est gentil , le stationnement est gratuit. Hotel un peu désuet mais bien situé."

"Incredible property and stay. The rooms were impeccably clean with great amenities. Completely surpassed our expectations. We had beautiful views of the mountains from our room and they were even better from the hot tub. We had a elk walking on the street below that we were able to watch from the hot tub desk. ALL of the staff went above and beyond to be helpful and they were all very friendly. Truly a fantastic stay and I would recommend this hotel to anyone. Lastly, the pour over coffee in the...

"We always enjoy our stay. The place is clean, quiet, staff are friendly and helpful."