Find Hotel with a Concierge in Malahat

"Clean room, comfy beds, great staff, delicious food and fast wifi. Excellent location within walking distance of everything in the harbour. Really enjoyed our stay but would hesitate to stay in summer months as a/c unit wasn’t that productive and it wasn’t that hot yet. Otherwise.. loved this place!"

"Staff was great"

"Enjoyed a beautiful and peaceful stay at this luxurious hotel. Would definitely stay again."

"Fathom is a good restaurant for breakfast and dinner. Disappointed that the pool is now crowded by club members, and a sign up board is now used for lap swimmers."

"Staff was amazing and accommodating! Great location and walking distance to many areas and stores. We were sad that the restaurant only was open for breakfast and lunch but loved the free afternoon coffee. Rooms were spacious and quiet."

"A beautiful hotel with a rich history! You can't beat the view of the harbor and location for activities. Plus, the Visitor's Center, harbor taxies and tour busses are all within a block. The staff was so friendly and professional. The rooms were awesome, with great beds and pillows. My only complaint is that some rooms have you check in on the 1st floor vs the main lobby. However, the bell hops will assist you with getting you and your luggage there. If you drive a SUV, you won't be able to self-park in the garage. However, the staff will park your car for you in their private lot. I would highly recommend a stay at the Fairmont Empress. Don't forget to book tea!!"

"The rooms are super clean, and well appointed. The bathroom has a separate very large and deep tub. With spray nozzles to rinse with. The coffee markers were both drip and pods, and the hair dryer was a dyson. They even had both an iron and a clothes steamer."

"Room was nice, bed was comfortable. Staff very helpful. Above and beyond service to help us after check out when we’d left behind items. No on site laundry. "

"WE were blown away when entering our room. It was a full-on suite with 2 Q, complete kitchen, gigantic LR. Beautiful view and close to everything in the harbor."