Find all hotels by Roc Hotels in Mancor de la Vall

"The rooms were clean and well presented with clean towels and beds linen every day. All the staff were polite and friendly The reception staff were knowledgeable and went out of their way to assist you with any queries you had The breakfast were well presented with a great choice to choose from. The only complaint I had was that the hot food in the containers could have been hotter as there was no evidence of any heaters on them"

"Staff are very helpful … breakfast not so grate and room is so small ."

"Great location next to bay and beach! Also really close to airport!"

"Reception was very helpful, as Expedia somehow let me booked a room for my family of four but the hotel only allowed 3 people in one room. Receptionist helped me solved the issue without me paying any extras and allowed us to stayed in one room. "

"Beautiful pool, great rooms, and very helpful staff."

"We got room with balcony. It was great. Full spacious room. The bathroom was good size. The room thermostat doesn’t work so if your cold- use extra blanket and there is no kettle in the room so I kept going to the reception to get hot water to drink whenever I needed. Otherwise the staffs were excellent. The buffet was good too. Enjoyed my stay here thank you!"

"Everything about this hotel was perfect! "

"The hotel has a nice modern design and everything looks new and well maintained. The bedroom was stylish and comfortable overall, although the double bed was quite uncomfortable for two people sharing. The mattress was unstable, so whenever one person moved, the other moved too. Unfortunately, the air conditioning was not working during our stay and the room became very hot at night. We could not leave the windows open because of loud live music in the hotel courtyard. When we raised the issue, staff explained that the hotel system could only run either heating or air conditioning while they were transitioning between the two systems, and we were offered a fan instead. The gym is excellent and the views are very nice. Food was average — some items, like the croquetas, were served frozen, and a couple of our drinks never arrived. On the positive side, the staff were very friendly, professional, and well trained throughout our stay. The kids club was the highlight of the trip, and Jen was fantastic with the children."

"Breakfast was ok "