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"Clean Rooms , Friendly Staff. Great Location. "

"Rooms was fantastic clean and tidy everyday. Service was 1st class all staff helpful and attentive. Great to access the Gabba and surrounding area. Highly recommend"

"Perfection"

"Absolutely OUTSTANDING, for several reasons: the cleanest rooms, with the most comfortable beds and pillows & linens I have ever experienced in a hotel. Everything in the room felt clean, healthy, inviting and calming / soothing. The colours & designs, as well as the products, were a delight. Secondly, the hotel staff were beyond exceptional. Tyler, at the front desk, created quite possibly the best check-in experience I’ve ever had. I don’t think I even knew this was a significant component of a hotel stay until my interaction with him. He was kind, helpful, warm & friendly yet utterly professional and efficient but not rushed, and ultimately made us feel like there was no one else in the universe in that moment (and at every interaction after that). Absolutely brilliant. The perfect person for the job. Every single team member we interacted with, from the desk, to the bar staff, to the wait staff in the restaurant, to the pool & gym team members AND all the wonderful ancillary staff… everyone was absolutely fabulous. The hotel itself was like a fresh and calm oasis, and all the people who work there made it just… perfect. Thank you so much. We will be back. "

"Great staff, clean and fresh. Amazing breakfast. Easy parking. Great location. "

"Location & modern "

"clean room, well located in CBD. Spectacular views from our high floor. Would recommend and will stay again if we come back"

"One night stay. Flight was cancelled. Novotel allowed us a late check out at no charge. Great bed - pillows need an upgrade though they were just okay. Good spacious room "

"Room clean etc."