"This is not a place for a family to stay. Loud people coming in at midnight and we could hear them using thd bathroom through the cieling. Check-in was all automated. There is not an actual desk with a person on site. A third of the room was a giant tub that you had to pay to use salts for. It would have taken hours to fill it anyway. The couch is really set up for Moroccan culture. It's about 12 inches wide and about 9 inches off the ground. The beds are about shin high. The view on the first floor was an alley. There is a step up from the door area, a step up to the bed area and a step down to the bathroom. Hard to navigate at night. It was damp in the room and the smell was not pleasant. Not even room for 1 suitcase muchless a family. Maybe best for a couple who just want to spend time."