"The staff were all super friendly and helpful - prior to, during and after our stay when we left bags on checkout and returned to collect them later in the day.
The property has been lovingly restored, the bed was super comfortable and the view over the harbour is amazing. The location is great for exploring the harbour and town centre and the Loop bus passes right by.
Although we were offered an upgrade to a seaview king we stayed with our original accessible room as we wanted the superking bed and wet room and we knew that meant we would need to use the staff stairway.
A few elements were lacking which may be considered details but surprised us - carpet fairly stained, no milk/coffee in room, no shelves for toiletry bags in wet room, crisp packets and rubbish on patio, fan not very strong and noisy when oscillating. It was a hot night, had been 27C during day, so needed windows open and so fairly constant traffic noise was unavoidable as hotel is right by the road.
Overall we appreciated our stay, would recommend but would return in spring or autumn when rooms would be cooler and windows can be left closed to mitigate the traffic noise."