Top Independent in Martinsburg, OH

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Top Martinsburg Hotel Reviews

Holiday Inn Express Mt Vernon by IHG

6/10 Okay

"Smelled musty. Darkening blind broken."

Holiday Inn Express & Suites Heath - Newark by IHG

2/10 Terrible

"May 23rd, 2026, my wife and I were verbally accosted by the The Morning day Front dask man attendant who checked in for his hotel shift time after 7 am. I already wrote a review and let all of you know what occured. I do not want to get into what occured again, I wrote it on your website very early Saturday morning after 7 am. I am sure you all have the report I wrote then on file.The front desk man does not encompass hospitality. He goes by the beat of the customer is wrong and he is right with verbal hostility, so early in the morning, was alarming after we could not sleep all night because of the smell. The front desk man was alerted of the review I wrote on your website instantly. He used the, I am kicking you out of the hotel card, so he would avoid a bad review of himself. He was so verbally hostile, so upset about the review I wrote, He called up our room and said he was kicking us out, and he called the police, and he said there were no rooms to switch us to when there were rooms available on line ready for reservations while deflecting/gaslighting us, changing true story to save his job. The Police never showed up, I was calm, we packed up our things and were out in 15 minutes. When we walked out of our room the housekeeper said are you checking out, I said yes. We pre paid this reservation,had 2 days left on it. This has ever happened to me ever before. When we got to lobby, front desk was very empty, The night manager was absolutely kind had hospitality."