"Staff came to our door twice to interrupt to show us an iPad menu of food options which we didn’t request. No washcloths, only one hand towel and 2 bath towels for three people. Fan needed to be serviced for noise. Airport shuttle wasn’t available "

"Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this. "

"Services were excellent. Promise to come back anytime. Chao"

"Fantastic theme "Villa Garden Paradise very romantic ❤️" Laid back and very relaxing and friendly, birds, bees, flowers 🌹💐 and beautiful trees. Hotel Chez Lando has them all. And it's very family friendly or a romantic haven all in one!! The only recommendations I can suggest, are changing the lighting fixtures to led in the rooms with mood settings. And installing window curtains or privacy glass on the bathroom windows, at least on the first floor,. Thanks for relaxing and tranquilly...

"Excellent. Just needs to find a way to serve food & beverage past 23:00 PM"

"The staff were very helpful and the place whilst spartan is clean. Breakfast was a bit hit and miss but the views over Kigali whilst eating were brilliant. "

"Great hotel, great service."

"Ubumwe has always been a top choice for my visits to Rwanda"