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"Good size room, quiet, clean, friendly staff"

"Location is great - walkable to many restaurants, pubs , train station and to the River Tyne. The room was clean and the staff was nice and helpful. Will definitely stay at this property again."

"Friendly arrival. Room cleaning thorough "

"Lovely hotel."

"Internet good"

"Nice place, poor service at bar. I didn’t even know there was a dining area, poorly marked"

"Didnt have breakfast in hotel, room was spacious, clean but a bit too warm"

"Lovely rooms. Very tasty food. Really nice cocktails."

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure "