Find all hotels by Nikko in Matsushima

"Everything was great here, staff, transportation, 100's of restaurants around. A staff member was extra helpful securing me an extra day stay because of Shinkansen cancellation. Thank you!"

"Check in staff were helpful and efficient. The room was clean and comfortable all toiletries were provided. Hotel was very centrally located and about 10-15 minute walk straight up from station to back entrance. Breakfast was excellent and staff were very friendly and helpful. Would definitely stay here again. "

"I was very impressed with our stay! Staff was very helpful and accommodating. The location was perfect for everything we had on our agenda. We will definitely return."

" Breakfast was outstanding. The room was really clean and comfortable. Front desk staff was excellent. Very conveniently located near train station. Highly recommend. "

"Everything great APA style"

"Good: Very clean room Very nice and helpful staff A lot of offsite car parks very near the hotel. 2 are right at the back street of the hotel. very reasonably priced petrol station at the corner of the street near the hotel, for thise driving Alot of amenities, including facial wash and facial cleanser. the only hotel we stayed in japan which includes facial wash as amenities. Very near konbinis, Lawson amd Family Mart. Very near eateries, around 1-2 mins walk from the hotel. Around 5 mins walk to Sendai train station. Around 1 min walk to the nearest local train station Bad: Seems to have max 2 devices which can connect to wifi. this affected my review of this hotel. Otherwisw , i would have given 5 stars. Very weak water pressure. this is one of the weakest, if not the weakest hotel water pressure we stayed in japan. Very expensive onsite parking, ¥1800 during our stay. However, there are a lot of reasonably priced offsite parking nearby, for as low as ¥600 from 1800hrs to 0900hrs"

"센다이 출장이나 여행시 항상 이용합니다. 역에서 가까우면서도 조용해요"

"I was traveling solo through Matsushima Bay and I found this amazing Ryokan through an AI/Google search. I was highly impressed with service provided by the staff! I especially liked their use of some cool technology I had not seen before (it was a set up of two microphones, one facing the guest and one facing the staff, that automatically translated speech to text for display on a digital board between us as we spoke to each other). This was extremely helpful during my check in/out process since I usually fumble with Google Translate. My room + the view was immaculate and had everything I needed plus more! I thoroughly enjoyed my onsen experience and I can’t wait to experience more in the future. This was the best choice I could have made for my first true Ryokan experience. Note: They have a set time for dinner so if you are arriving after they have completed dinner service be prepared to make other arrangements just in case."

"Great location. Close to station and shops surrounding. Staffs are nice and helpful. Free Welcome drink, cafe bar and Ice-cream are bonus. Regular room size and clean. Traditional bathroom may need some upgrade! Overall not bad."