Search Vacation Homes in Mechanicsville

Yvette at the front desk was awesome. Very friendly and polite, made sure everything was in place for our stay!

I arrived during a huge storm and the wifi was out making it really hard to check people in. Ben was amazing and went the extra mile to make sure I, and my daughter who is in a wheelchair, got a room on the first floor that was handicap accessible. Since we couldn’t print out room keys yet, he walked us to our room and let us get settled while they waited for the Wi-Fi to come back on. He then personally brought us our room keys along with two free snacks and beverages for the inconvenience. To...

The front desk staff helped me with my luggage getting in and then getting out. I use canes. They saw me struggling and jumped up to help. The handicapped room was wonderfully designed. The specs in the bathroom perfect. If I'm passing through Richmond again and I need a place to stay they are my choice

Beautiful Palace. Old World Splendor.

Great stay. Friendly staff very helpful.

The trip was fine. The hotel was well appointed and clean and located close to the event we were attending. The only thing was the parking was a little confusing. Also the pillows are very soft.

The girls at the front desk were very welcoming and accommodating after a 10-hour drive.

All in all this place is great and I will come here again if I come back to Richmond. The property is great and definitely safe. Only complaint is they have a Keurig in the room under the TV with a power outlet behind the tray when you slide it out but you cant put the plug in the outlet and it isn't hooked up even if you could force it in. It's fine though because you can move the entire tray and plug it in right beside the TV. I also wish there was more coffee/tea in the room but these are...

Area is being gentrified but hotel was Lovely!

Place was awesome people were awesome will go back again for sure

Hotel could use some updating.

This is my favorite hotel in downtown Richmond. It's close to the Capitol, shops, and restaurants. Classic decor and stylish rooms. Customer service was fantastic!

The staff were so friendly and extremely helpful! I left a dress I needed for a wedding I was flying out for there and they overnighted it to me. So incredibly nice!

To start, there are (4) hotels in this little area - The Holiday Inn, Holiday Inn Express, a Hampton Inn and another hotel past that. It might get confusing to find the Holiday Inn Express. I stopped in at the regular Holiday Inn and the front desk there seemed pretty well accustomed to sending people "around the corner". When you get to the Holiday Inn Express it is as any other hotel. There is plenty of parking around back. The front desk was cordial and helpful. The rooms are very spacious...