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Hotel Helene

3.5 star property
Comfortable hotel, walk to Lleras Park

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Helene

Premium Room | Premium bedding, down comforters, free WiFi, bed sheets
Restaurant
Front of property
Restaurant
Restaurant
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • RestaurantRestaurantRestaurant
The price is AED 198
AED 198 total
includes taxes & fees
Jun 4 - Jun 5

Explore the area

Map
10a29 Cra. 40, Medellín, Antioquia, 050021
  • Popular LocationLleras Park1 min walk
  • Popular LocationPoblado Park5 min walk
  • Popular LocationMedellín Clinic - El Poblado9 min walk
  • AirportMedellin (EOH-Enrique Olaya Herrera)12 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, free WiFi, bed sheets

Standard Double Room

8/10 Very Good

Highlights

Smart TV
Premium bedding
Down duvet
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, free WiFi, bed sheets

Premium Room

10/10 Exceptional

Highlights

Smart TV
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, free WiFi, bed sheets

Deluxe Room

Highlights

Smart TV
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Private spa tub
Lleras Green Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
7.8 out of 10, Good, (515)
The price is AED 144
AED 144 total
includes taxes & fees
13 Jun - 14 Jun
Lleras Green Hotel

About the neighborhood

Medellín

Hotel Helene is located in El Poblado, a neighborhood in Medellín, and is in the entertainment district and near a metro station. Oviedo Shopping Center and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Pueblito Paisa and Medellin Botanical Garden. Santa Fe Zoological Park and Cerro El Volador are also worth visiting.
Visit our Medellín travel guideOpens in a new window

What's nearby

  • Lleras Park - 1 min walk
  • Poblado Park - 5 min walk
  • Medellín Clinic - El Poblado - 9 min walk
  • El Tesoro Shopping Park - 3 min drive
  • Santafé Mall - 4 min drive

Getting around

  • Poblado Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • Mondongo's - 1 min walk
  • Alambique - 2 min walk
  • Desayunadero La 10 - 2 min walk
  • Mosquito - 1 min walk
  • Dog & Burger - 2 min walk

About this property

Hotel Helene

Hotel located in El Poblado
Close to Lleras Park and Poblado Park, Hotel Helene provides amenities like a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), luggage storage, and a 24-hour front desk
  • An elevator and smoke-free premises
Room features
All guestrooms at Hotel Helene offer comforts such as premium bedding, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • 40-inch Smart TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–8:30 AM: COP 25000-50000 per person
  • 1 restaurant

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 100

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 25000 to 50000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Helene Hotel
Hotel Helene Medellín
Hotel Helene Hotel Medellín

Frequently asked questions

Is Hotel Helene pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Helene?

This property doesn't offer parking.

What time is check-in at Hotel Helene?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Helene?

Check-out is at noon.

Where is Hotel Helene located?

Located in El Poblado, this hotel is within a 5-minute walk of Lleras Park and Poblado Park. Medellín Clinic - El Poblado and Oviedo Shopping Center are also within 1 mi (2 km). Poblado Station is 18 minutes by foot.

Hotel Helene Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 117 reviews" "
Rating 8 - Good. 25 out of 117 reviews" "
Rating 6 - Okay. 13 out of 117 reviews" "
Rating 4 - Poor. 12 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Digna, Kew Gardensn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Melissa E.

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the hotel is new and the location is perfect. The only thing is that there were a lot of noisy people on my floor but that is not the hotel’s fault.
Stayed 3 nights in May 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the styling and vibe. Modern and class. Rooms small but well laid out. Comfortable memory foam bed.
Stayed 1 night in May 2024

10/10 Excellent

ONEIL

Nice and cozy
Stayed 3 nights in Apr 2024

6/10 Okay

Edward Danilo

Liked: Staff & service, amenities, property conditions & facilities
ac dint work a littel onsafty cros the road is headache and lot of people asking for money and it get annoying
Stayed 7 nights in Mar 2024

8/10 Good

Yashira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, good location, the room need more light other then that very good.
Stayed 3 nights in Mar 2024

8/10 Good

Will

Liked: Cleanliness, property conditions & facilities, room comfort
Perfectly Adequate, but far from Perfect
The Hotel itself is very nicely decorated; modern, chic, very slick. But there were issues, all minor-ish. While the hotel staff was friendly they were not always the easiest to communicate with. They were always around but not usually at the desk and most did not or would not speak English. I've never stayed at a hotel where the staff was so reluctant to speak English to a traveler they knew spoke VERY limited Spanish. This really didn't negatively impact our stay but it was noticeable and frustrating at times. The other issue was that the room air conditioning was just simply inadequate. Another couple left as I was checking in due to this. The morning sun coming through the single pane glass was brutal even with the thick blackout curtain over it. It didn't even cool down that much once the sun crested the top of the building. Staff brought us a fan which was an absolute life-saver. On any day that wasn't cloudy it was barely tolerable without it. Convenient location also meant VERY loud especially on the weekend nights. Again the single pane glass did no favors to the hotel here either. The building is 4 houses down off the main drag but you could hear every single car from the room. Bring earplugs. Other small issues: very little place to put clothes, no drawers or armoire, and just a tiny place to hang a couple shirts behind the mirror. The light fixture above the vanity dripped water. A lot of small issues that didn't ruin the trip at all but added up to just 'ok'
Stayed 6 nights in Feb 2024

8/10 Good

Jorge, Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really good, just need better AC units
Stayed 1 night in Jan 2024

8/10 Good

Roberto Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent location , the staff is very nice and the hotel room are good for the price
Stayed 4 nights in Feb 2024

10/10 Excellent

LUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Conveniently located , great location. amazing breakfast
Stayed 7 nights in Feb 2024