Mercure Melbourne Treasury Gardens

Property class: 4

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Close to Rod Laver Arena and Melbourne Cricket Ground, Mercure Melbourne Treasury Gardens provides dry cleaning/laundry services, a bar, and a business center. The on-site Asian cuisine restaurant, Hop Sing Bar & Food, offers breakfast, lunch, dinner, light fare, and garden views. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Garden View

Room

Superior Room, Garden View

  • Garden view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden View

Room

Superior Room, Garden View

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, City View

Room

Standard Room, City View

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, City View

City view

Standard Room, City View

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Room

Standard Room, City View

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Balcony, Garden View

View from room

Privilege, Room, Balcony, Garden View

  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Melbourne Central Business District, a neighborhood in Melbourne, Mercure Melbourne Treasury Gardens is in the entertainment district and near a metro station. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Melbourne Park and St Kilda Beach. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena. Visit our Melbourne travel guide
Map
13 Spring Street, Melbourne, VIC, 3000

What's nearby

  • A narrow alley with shops and cafes, including Cafe Vicolino and St. Ali.
    Flinders Lane
    2 min walk - 0.2 km
  • A busy street with shops, including 'The Block Arcade' and 'Witmer'.
    Collins Street
    2 min walk - 0.2 km
  • A modern building with a geometric facade and a glass structure in the background.
    Fed Square
    5 min walk - 0.5 km
  • A historic theater with ornate architecture and a large marquee.
    Princess Theatre
    7 min walk - 0.6 km
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    12 min walk - 1.0 km

Getting around

  • Parliament Station
    5 min walk
  • Flinders Street Station
    11 min walk
  • Melbourne, VIC (MEB-Essendon)
    25 min drive

Restaurants

  • Market Lane Coffee
    3 min walk
  • Pastuso
    4 min walk
  • Cafe Excello
    4 min walk
  • Raya
    6 min walk
  • Mamasita
    3 min walk

About this property

Mercure Melbourne Treasury Gardens

  • Upscale family-friendly hotel in the business district
  • Near Rod Laver Arena and Melbourne Cricket Ground, Mercure Melbourne Treasury Gardens provides dry cleaning/laundry services, a bar, and a business center. The on-site Asian cuisine restaurant, Hop Sing Bar & Food, offers breakfast, lunch, dinner, light fare, and garden views. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Babysitting (surcharge), an elevator, and free newspapers
    • Smoke-free premises, a TV in the lobby, and a computer station
  • Room features
  • All 164 rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like late night room service and free WiFi.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with premium channels
    • Refrigerators, childcare services, and coffee/tea makers

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Frequently asked questions

Is Mercure Melbourne Treasury Gardens pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 40 per night.

What time is check-in at Mercure Melbourne Treasury Gardens?

Check-in begins at 2 PM.

What time is check-out at Mercure Melbourne Treasury Gardens?

Check-out is at 11 AM.

Does Mercure Melbourne Treasury Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 22 per person applies.

Where is Mercure Melbourne Treasury Gardens located?

This family-friendly Melbourne hotel is located in the entertainment district, within a 10-minute walk of Collins Street, Princess Theatre, and Melbourne Park. Melbourne Cricket Ground and Melbourne Central are also within 1 mi (2 km). Parliament Station is 5 minutes by foot and Jolimont Station is 11 minutes.

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Reviews

Mercure Melbourne Treasury Gardens Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Asked for some takeaway to be heated up; they ended up sending a microwave to our room which was useful. Location was near the free tram stop. Had a good view overlooking the park. It's a pity they are closing the hotel!
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Good location, simple check in and check out process
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay, however parking was terrible amd expensive.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was poorly appointed and not well cleaned. Staff were uninterested in caring for guests and do the bare minimum Breakfast was inedible.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our second star at the Mercure and we had a larger room which was great when travelling with the family. The service was great, particularly from David at reception, thanks!
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Friendly and helpful staff. Close walking to Rod Laver. Easy car parking. Lots of cafes and bars nearby. Great place to stay.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location as well as the friendly staff.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service
+ staff were pleasant and helpful + central location - hotel and room tired - room very poorly lit (dark and gloomy) - room very poorly designed (appearance and, especially, functionality) .
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Nice position, but overpriced. Tiny TV set with free-to-air and Foxtel movie/sports channels only. Neither breakfast no parking included. And the wifi was supposed to be free, but the in-room instructions said it wasn't. I've stayed at other hotels in this chain, and they were both cheaper and better.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
What I liked: the customer service was excellent and the buffet breakfast/restaurant was very nice. The beds are very comfortable. What I didn’t like: the rooms are dated and bathrooms had mouldy walls and black sludgy mould around the sinks. Not worth the 4 star ratings. The aircon/heater was unsightly in the rooms and took up too much space. Tv was very small.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the MCG and lovely Carlton Gardens. Rooms are clean and staff friendly
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, give free upgrade overlooking park, meals good, great hotel
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All very pleasing and comfortable and clean and that’s it. Was only the night.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff were excellent. Breakfast buffet was nice and the kids ate for free. Located opposite treasury gardens and next to Flinders lane, had fun exploring both. Hotel room was just a hotel room, nothing fancy.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great access to city, MCG and events.staff pleasant. Restaurant good though our dinner order was served incorrect.. facility nlooking old and maybe needs refurbishment for a good inner city hotel
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very well located. The rooms are very very small even when you compare them with European hotels. The lady that cleaned the rooms did not collect all the garbage and the room was not properly clean.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location is great. Our family room had two queen size beds, clean, roomy, good price. The standout for me is the staff - all Accor staff are so consistently well-trained and naturally friendly. Its a testament to the company.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Yummy breakfast and very friendly staff.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay for our family

Nice family trip, convenient for the kids show, park and shopping. Unfortunately there was a problem with the payment for the Wilson Car Park....we were charged /validated by Mecure for the 1 day and when we went to pick up our vehicle it didn't recognize the validation so we needed to pay $85 to get the car out of Wilson parking. Mecure staff were good they submitted the paperwork for Wilson to refund the money....now waiting
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant & went out of their way to make us feel welcome.
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean. Great location. Staff were very friendly and helpful. Offered everything that we needed.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was very deceiving in the photographs. My room was very small. Also, the price for parking was not disclosed when I booked and had to pay an extra $40 per day for parking-which was off site. Staff friendly and room clean, but generally disappointed.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location to the MCG. Breakfast was simple but very nice. Don't think the restaurant was for families in the evening. however, plenty to choose from nearby. Clean tidy and friendly staff
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
great location. friendly service. lack of lighting in room.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was fantastic! I arrived in late/ early morning. Last minute.com.au takes too long to let the hotel know of my booking. Make sure you call ahead if you’re booking within 24 hours. They were very accommodating even though they were fully booked. They even gave me $10 off breakfast buffet which I thought the food was great for a mid priced hotel. Great bed. Great linen. Grateful for the service! I
Stayed 1 night in Jun 2019