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Novotel Melbourne on Collins

4.5 star property
Travelers can take a refreshing dip in the indoor pool or savor local cuisine at Lane Restaurant while enjoying the convenience of this stylish Melbourne hotel.

Choose dates to view prices

Novotel Melbourne on Collins offers a welcoming retreat in the city center. Enjoy local flavors at Lane Restaurant, swim in the indoor pool, or browse the on-site mall. This family-friendly hotel provides dry cleaning, car rentals, and high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is AED 442
AED 487 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Down comforters, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Deluxe Room, 1 King Bed with Sofa bed (Spa Room) | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Melbourne Central Business District neighborhood, Novotel Melbourne on Collins is connected to a shopping center. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Bourke Street Mall. Traveling with kids? Make time for SEA LIFE Melbourne, or check out an event or a game at Marvel Stadium. Visit our Melbourne travel guide
Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street showing interior views and heritage architecture
    Collins Street
    1 min walk - 0.1 km
  • Flinders Lane
    Flinders Lane
    2 min walk - 0.2 km
  • Bourke Street Mall showing a city, shopping and street scenes
    Bourke Street Mall
    2 min walk - 0.2 km
  • Regent Theatre in Melbourne
    Regent Theatre
    3 min walk - 0.3 km
  • Melbourne Central
    Melbourne Central
    7 min walk - 0.6 km

Getting around

  • Flinders Street Station
    5 min walk
  • Melbourne Central Station
    10 min walk
  • Melbourne Airport (MEL)
    32 min drive

Restaurants

  • Brunetti
    2 min walk
  • Betty's Burgers
    2 min walk
  • Bench Coffee Co.
    2 min walk
  • Om Vegetarian
    2 min walk
  • The Charles Dickens Tavern
    1 min walk

About this property

Novotel Melbourne on Collins

Luxury family-friendly hotel near Collins Street
Located close to Melbourne Central and Crown Casino, Novotel Melbourne on Collins provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A water dispenser, an elevator, and a porter/bellhop
  • A computer station, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All 380 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Ecotourism Australia Sustainable Tourism, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,018 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Novotel Melbourne on Collins?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 30 March 2026 start from AED 442, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Melbourne on Collins pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for AUD 64 per day.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Melbourne on Collins?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Melbourne on Collins located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Degraves Street and Collins Street. Melbourne Central and Bourke Street Mall are also within 10 minutes. Melbourne Central Station is 10 minutes by foot and Parliament Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Melbourne on Collins Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 459 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

Reviews

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bar staff were great amd front reception on this trip actually welcomed me back which never happens.
Stayed 2 nights in Jan 2026

10/10 Excellent

JESSE JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Good room good location
Stayed 8 nights in Dec 2025

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the CBD, handy to everything yet still quietbat the same time. Helpful staff - would definitely stay again.
Stayed 5 nights in Jan 2026

4/10 Poor

Kate Marie

The staff were absolutely fantastic! The food at breakfast was average, too much choice over quality.
Stayed 1 night in Feb 2026

8/10 Good

Kevin Luiz Jude

Disliked: Property conditions & facilities
Rooms a bit dated, but front desk service is excellent
Stayed 1 night in Jan 2026

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at reasonable price, good location
Stayed 1 night in Nov 2025

8/10 Good

Al

Excellent location comfy bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacinda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and Helpful Staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ebony

Liked: Amenities
Great central spot.
Stayed 1 night in Nov 2025

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!
Stayed 2 nights in Sep 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service
Good for the price, but tired and needs a refurbishment. Great location.
Stayed 3 nights in Dec 2025

6/10 Okay

Nima

Disliked: Cleanliness, amenities
Price was high to compare with quality. Staff were friendly. Reason for three star is our room didn’t have toothbrushes and slippers and carpets were stinky
Stayed 1 night in Dec 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very good staff and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Yvette Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Sep 2025

6/10 Okay

Spiro

Liked: Cleanliness
Staff were lovely, room was clean, but the hotel is very basic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yan Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff and room was clean
Stayed 5 nights in Sep 2025

10/10 Excellent

ANA

Liked: Cleanliness, property conditions & facilities
Andres at the reception was polite, attentive and friendly. Other staff were friendly and polite as well. Room cleanness was good. Location very central
Stayed 2 nights in Dec 2025

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy and checkin was seemless, staff were friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, but very happy with the service would
Stayed 1 night in Oct 2025

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were very good partic house-keeping but building is old and lifts and access not good. No where outside for pick up and drop off.
Stayed 6 nights in Jan 2026

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very couteous.The breakfast staff were very helpful and efficient.
Stayed 1 night in Nov 2025

6/10 Okay

Christine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice restaurant within the hotel we ate dinner there twice and loved the food. The hotel is near Royal Arcade and lots of shops
Stayed 10 nights in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

8/10 Good

Ron

Liked: Amenities
Clean room
Stayed 2 nights in Nov 2025

8/10 Good

Dawn Elizabeth

Liked: Staff & service, amenities
Hotel was in area that was close to shopping and restaurants. Our room could have done with an upgrade very tired looking, carpet was all torn. Housekeeping wasn't up to standard. Staff in the lounge area and restaurant were excellent. Also the staff on Entry area were really helpful
Stayed 5 nights in Dec 2025