Extended Stay America Suites Memphis Germantown

2.5 star property
Hotel in Memphis with free breakfast

Choose dates to view prices

Extended Stay America Suites Memphis Germantown offers a welcoming retreat in Memphis. Guests enjoy to-go breakfast options and in-room WiFi. The lobby features coffee, tea, and a TV. Practical laundry facilities make longer stays hassle-free.

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AED 324
AED 393 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
6500 Poplar Ave, Memphis, TN, 38119

What's nearby

  • Baptist Memorial Hospital-Memphis - 6 min drive - 4.6 km
  • Memphis Botanic Garden - 9 min drive - 8.5 km
  • Shelby Farms Visitor Center - 10 min drive - 8.2 km
  • University of Memphis - 10 min drive - 9.9 km
  • TPC Southwind - 11 min drive - 9.6 km

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Central BBQ Poplar - ‬12 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Babalu Tapas & Tacos - ‬3 min walk

About this property

Extended Stay America Suites Memphis Germantown

Hotel near University of Memphis
Extended Stay America Suites Memphis Germantown provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • A front-desk safe, a vending machine, and a TV in the lobby
  • Coffee/tea in the lobby, an elevator, and smoke-free premises
Room features
All 134 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Frequently asked questions

Is Extended Stay America Suites Memphis Germantown pet-friendly?

Yes, Extended Stay America Suites Memphis Germantown allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Extended Stay America Suites Memphis Germantown?

This property doesn't offer parking.

What time is check-in at Extended Stay America Suites Memphis Germantown?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Suites Memphis Germantown?

Check-out is at 11 AM.

Where is Extended Stay America Suites Memphis Germantown located?

Situated in Memphis, this hotel is within 3 mi (5 km) of Lichterman Nature Center, Opera Memphis, and Methodist Le Bonheur Germantown Hospital. Regional One Health East Campus and Baptist Memorial Hospital-Memphis are also within 3 mi (5 km).

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Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 291 out of 977 reviews
Rating 8 - Good. 205 out of 977 reviews
Rating 6 - Okay. 169 out of 977 reviews
Rating 4 - Poor. 126 out of 977 reviews
Rating 2 - Terrible. 186 out of 977 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk ,Mrs.Tiara & Mrs.Erica are very sweet & understandable people ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Extended Stay Germantown is very friendly & Kind Hearted. Mrs.Erica & Mrs.Tiarra are very nice people ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs.Erica is very sweet , patient & understanding.
Stayed 1 night in Oct 2025

8/10 Good

Zachary

Liked: Cleanliness, property conditions & facilities
friendly staff.. highly recommend
Stayed 7 nights in Jun 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again very satisfied love the king size rooms always comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe
Stayed 2 nights in Sep 2025

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

2/10 Terrible

Cynthia

Liked: Staff & service
Disliked: Cleanliness, amenities
The outside looked fine, there was ample parking. Front reception was very friendly, hospitable and patient (Lena?). Hallway decor was outdated and room had a an icky vibe. Bed looked like a rollaway but had an ok mattress (if you like firm). Shower tub drained super slow, had to wait 20min to use again. Overall good price for just a quick overnight stay. Felt more like an old motel vibe.
Stayed 1 night in Jul 2025

4/10 Poor

Mirac

Liked: Room comfort
Disliked: Cleanliness
The Stay was okay. I had bugs in my room when I went to bed
Stayed 1 night in Sep 2024

6/10 Okay

Olga

Disliked: Property conditions & facilities
Wish it was a bit more clean and furniture needs updating
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Mr. Randy, Ms. Theresa, Ms. Alexis, and Ms. Cynthia! They are and always have been so sweet and accommodating!
Stayed 1 night in Apr 2024

8/10 Good

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to my previous visits at a dozen other hotels in the city, Extended Stay is the fist place where I watching feel safe enough to walk to and from work. Its very quiet and peaceful with little to no crowds. My only small gripe about is their breakfast in the moring. They only have a few granola bars and muffins, but the coffee is pretty decent
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Life Saver

My daughter needed a place to stay asap. Quick and easy. Thank you!!
Stayed 1 night in Feb 2023

2/10 Terrible

Jasima

Disliked: Amenities, property conditions & facilities
i caught bed bugs
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

10/10 Excellent

Martwain

Liked: Property conditions & facilities
N/A
Stayed 1 night in Oct 2024

2/10 Terrible

Kavitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells bad
Stayed 4 nights in Oct 2024

2/10 Terrible

Raven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad nasty hotel

Filthy nasty hotel with bedbugs and roaches when I spoke politely about the situation the declined to give me my refund back when I checked out within 2 hours of being in the hotel and spotting the bedbugs in the bed . Teresa is rude and she will hang up in your face and not solve anything . I wouldn’t recommend this hotel to anyone especially with kids
Stayed 1 night in Oct 2024

2/10 Terrible

Terrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good.

This hotel was terrible. Dirty, run down, and bad service. The front desk staff were nice enough, but made several mistakes with our billing such that we couldn’t use the WiFi and had to re-run our info several times. The room was unpleasantly dirty. Would never stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Joyce

Liked: Cleanliness
We didn’t know that there would be no ice available.
Stayed 1 night in Apr 2023

2/10 Terrible

Palanivel Rajkumar

Disliked: Cleanliness, property conditions & facilities
Late check in after 11pm is not possible, it was not mentioned anywhere. The front desk is closed at 11pm. The rooms are dusty, messy and bad. The hot water did not work, so changed to a different room, a person in the next room was yelling and fighting with his family the whole night. It was a nightmare. Never going back to this or any ESA hotels. Worst hotel services in my entire life. The carpets inside the room and hallway were so bad, nasty. Do not recommend for anyone.
Stayed 2 nights in Dec 2024

4/10 Poor

John

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not the worst but not good

My room had grease on the walls and all over the floor. I couldn’t walk barefoot in the room. My socks were black. The hood over the stove had grease on it for what looks like years. The bath tub was lumpy and the room smelled musty. I killed some little bugs crawling on the floor and a cockroach in the elevator, the second floor smelled like weed. Keys didn’t always work. Never seen a pot and pan or housekeeping the whole time I was there. Bed and pillows were comfortable and it was cheap though.
Stayed 5 nights in Oct 2024

2/10 Terrible

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived and they claimed they didn't have the reservation, took over an hour to get someone on the phone at expedia at 1am and they still wouldn't check us in after that. Ended up having to call around and drive across town and pay for a different place. Awful service.
Stayed 1 night in Mar 2023

6/10 Okay

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Well Below Expectations

The door card reader was very finicky. There was no trash can in the room at all. The cabinets were built circa 1984. The sheets were poorly fastened to the mattress and were stained. The lamps had either no bulbs or were otherwise not working.
Stayed 1 night in Nov 2023

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dingy and Disappointing

I liked the area, the security, and the general layout and amenities of the hotel. However, it was very disappointing to check in and find a completely bare/empty kitchen. When I reserve a hotel that says they provide a full kitchen, I expect every element of a kitchen to be there. We checked in at around 7:30 pm, after an exhausting day, and just wanted to make the food we brought with us and have dinner. THERE WEREN’T EVEN KNIVES AND FORKS!!! Give me a break. I didn’t want to have to trek what seemed like a mile away back to the lobby to request that. The carpet was so dirty our socks were completely black after only a few hours, the bathroom had not been cleaned and there were small tufts of curly hair on the floor behind the door. Clearly, no one actually came into the bathroom so they could look behind the door during the “assessment” portion of your cleaning promise. The more I think about it, the more disappointed I am. We won’t stay again. This isn’t the kind of hotel you should find in upscale Germantown.
Stayed 2 nights in Jan 2024