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"Very comfortable air conditioned room. Hairdryer, shower gel and shampoo/ conditioner in room plus a safe. "

"Great stay with friendly staff."

"Very comfortable,literally nothing to complain about, very clean and friendly staff, breakfast is help yourself and very nice.. deffo going back ☺️"

"Basic but comfortable and clean room. Really efficient and friendly staff"

"Very well kept and clean. Staff was super friendly and informative!"

"Loved the decor & staff very friendly & helpful . Food & drink great price. Would stay again. "

" Room was comfortable although the basin taps moved andone of the screws was missing from the hook on the bathroom door so couldnt really hang anything up but all minor issues.Lovely view from the window overlooking the courtyard.Very pleasant stay"

"Hotel is in the perfect spot for seeing Bath. Room is decorated nicely and was very comfortable. The. Breakfast included was fantastic. "

"The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back. "