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"Internet was great!! Breakfast was exceptional .The breakfast staff was excellant ,helpful, kind and very happy to help in any way they can. "

"Excellent location Very clean Staff amazing"

"Good breakfast, fresh fruit"

"N/A"

"Hotel en buena ubicacion, pero no cuenta con alberca ni restaurante"

"La ubicación es buena. El personal es amable. Se sirve desayunos (no comida y no cena). La habitación presentó fallas, las reporté y no lo resolvieron. Fuga de agua en el tanque del sanitario, lo que significó un desperdicio de agua de manera contínua por varios días. En la regadera se ven espacios oxidados y mal selladas las tuberías. Con gusto regreso a Mérida y no a ese hotel. "

"The vertical guide bar of a Life Fitness selectorized strength machine was completely blocked in the range of motion or the access path. It's a classic case of "gym assembly" without actually testing if it can move through the intended arc. Additionally, while the hotel staff helped to arrange for a taxi to the ADO bus station, the driver quoted 100 pesos "

"Yes"

"The room temp was set by the hotel and could not be changed. So, I felt that the room was too warm for the Yucatan. And the water in the shower would not get warm"