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"Absolutely regret booking a room here. The block of serviced apartments have units owned by different entities, and the entire building looks seedy. No reception in lobby. Called when we arrived and when no one turned up to take us to our room after 10 minutes, security told us to call again. When I did the man on the phone shouted at me and told us to just wait. Red flag #1. When we got to our room, things went downhill real quickly. I don't mind if the room is dated, but this place looked like...

"This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite. Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this. Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else. Call me at +65 80280056"

"モノレールImbi駅直結のBerjaya Times Squareショッピングセンタービルと同じビルにあります。ショッピングセンター営業時間内はビル内を通ってモノレール駅まで行けますし、営業時間外も軒下を通ってモノレール駅まで移動できます。 最初のチェックインが難しいでしょう。駅やビルにホテル名の案内はありません。East Tower A の地上階にホテル出入口があります。"SERVICE SUITE"...

"Very bad condition, smelly and dirty"

"I did not stay there, as I could not get into the property. I reached the property around 7pm. No one passed me the keys, nobody helped me. The owner's phone is not in used anymore. I tried call the Malaysian help line but was told to call again during office hour! I planned to start the journey on Friday morning, but in the end I left my house around 3pm as I could not get the confirmation from your side. There was one lady assure that somebody will help me when I reach the property. I...